Guest Services Shift Lead
Topgolf
**Job Responsibilities**
+ Welcome and assist players with check-in and reservations.
+ Provide information about the venue, gameplay, and promotions.
+ Help with golf clubs and equipment.
+ Ensure the cleanliness and organization of venue.
+ Offer retail items to guests, and keep retail area stocked and organized.
+ Respond promptly to guest inquiries and requests.
+ Give guests game demonstrations and enforce safety guidelines.
+ Assign sidework to other Golf Services Associates on shift
**Critical Skills & Experience Requirements**
+ Excellent customer service and communication skills.
+ Ability to work effectively in a team.
+ Basic computer skills for reservations and check-in.
+ Physical ability to lift and move golf bags and equipment.
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