Bartow, FL, 33831, USA
7 days ago
Guest Services Specialist
**Join the team that is revolutionizing health care – BayCare Health System** **Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.** **Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.** **Title:** **Guest Services Specialist** **Facility:** **Bartow Regional Medical Center** **The** **Guest Services Specialist** **is responsible for the following:** + **Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community** + **Must possess advanced computer skills** + **Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.** **This role is hospitality-focused and critical to support a positive experience for each guest.** **Required specific skills include:** + **self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.** + **Must successfully complete OLC training modules as assigned within 12 months.** + **Required Experience is 1 year Related field and 2 years Customer Service.** **BayCare offers a competitive total reward package including:** + **Benefits (Health, Dental, Vision)** + **Paid time off** + **Tuition reimbursement** + **401k match and additional yearly contribution** + **Yearly performance appraisals and team award bonus** + **Community discounts and more** + **AND the chance to be part of an amazing team and a great place to work!** **Minimum Qualifications:** **Required Experience** + **1 year Related field and 2 years Customer Service.** **Education:** + **HS Graduate or Equivalent GED required** + **Associate's Degree preferred** + **Health science specialization preferred** **Location:** **Bartow, FL** **Status:** **PRN (AS NEEDED)** **Shift Hours:** **Varies** **Weekend Work:** **Every** Equal Opportunity Employer Veterans/Disabled **Position** Guest Services Specialist **Location** Bartow Medical Center | Business and Administrative | PRN **Req ID** null
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