Guest Services Specialist
BayCare Health System
**Join the team that is revolutionizing health care – BayCare Health System**
**Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.**
**Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.**
**Title:** **Guest Services Specialist**
**Facility:** **St. Joseph's North Hospital**
**The** **Guest Services Specialist** **is responsible for the following:**
+ **Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community**
+ **Must possess advanced computer skills**
+ **Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.**
**This role is hospitality-focused and critical to support a positive experience for each guest.**
**Required specific skills include:**
+ **self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.**
+ **Must successfully complete OLC training modules as assigned within 12 months.**
+ **Required Experience is 1 year Related field and 2 years Customer Service.**
**BayCare offers a competitive total reward package including:**
+ **Benefits (Health, Dental, Vision)**
+ **Paid time off**
+ **Tuition reimbursement**
+ **401k match and additional yearly contribution**
+ **Yearly performance appraisals and team award bonus**
+ **Community discounts and more**
+ **AND the chance to be part of an amazing team and a great place to work!**
**Minimum Qualifications:**
**Required Experience**
+ **1 year Related field and 2 years Customer Service.**
**Education:**
+ **HS Graduate or Equivalent GED required**
+ **Associate's Degree preferred**
+ **Health science specialization preferred**
**Location:** **Lutz, FL**
**Status:** **PRN (AS NEEDED)**
**Shift Hours:** **Varies**
**Weekend Work:** **Occasional**
Equal Opportunity Employer Veterans/Disabled
**Position** Guest Services Specialist
**Location** Lutz | Business and Administrative | PRN
**Req ID** null
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