Job Summary:

The Implementation Analyst is responsible for operational tasks associated with health and welfare plans in compliance with plan provisions and should have the ability to function well in a high-paced and dynamic environment. The Analyst assists in maintaining participant data, client data, testing system functionality, reviewing third party interface along with Analysis, Configuration and Testing of the H&W systems/tools.

Duties/Responsibilities:

• The Implementations Analyst has deep technical knowledge, creates analysis, System configuration, file creation, technical documentation, and testing.

• Coordinate and implement processes with the Technology/Implementations Manager for new and ongoing Health and Welfare Administration business on Milliman’s propriety Health and Welfare system.

• Implementations Analyst creates and manages new and ongoing Interfaces based on the client requirements.

• Analyze system bugs or new system development requests to provide technology support and solutions, data maintenance, and reporting.

• Develops and executes integrated systems and testing strategy.

• Reviews client requirements performs gap and/or impact analysis, and delegates as data, foundation, and systems analysis to prepare for service specific cloning and configuration; focuses on high-level and complex analysis.

• Identify, analyze, and assist in executing improvements to any processes and procedures

• Responsibilities may focus more heavily on requirements, configuration, and/or testing based upon abilities and needs

• Creates and helps the team in creating Standard operating procedures

• Development and maintenance of inhouse tools

• Precise Technical documentation including Gap analysis

• Maintenance and up-to-date Regression Test Plans

• Deployment Plan Execution

• System abend monitoring and production cleanup

Required Skills & Attributes:

• Excellent verbal and written communication skills

• Proficient with Microsoft Office or related software

• Strong analytical capabilities and attention to detail

• File transfer protocol

• Back End - SQL Server

• MS Office - Excel and Access

• Manual Testing

Required Qualifications:

• 4+ years of experience into Defined Benefits administration

• Bachelor’s/Master’s degree in any discipline

Preferred Skills and Qualifications:

• High integrity and discretion to ensure the confidentiality of sensitive client data

• Certifications in US Benefits would be an added advantage

• Ability to plan and prioritize tasks and to delegate them when appropriate

• Excellent time management skills with a proven ability to meet deadlines

• Team player and actively contributes to their group in order to complete tasks or meet goals

• Proficiency with respect to all computer systems used in the performance of daily tasks