4415 Southside Blvd.
Jacksonville, FL 32216
An Assistant Executive Housekeeper is responsible for ensuring the overall cleanliness of the hotel. The Assistant Executive Housekeeper will assist the Executive Housekeeper with all duties including training, room inspections, and inventory control to ensure 100 percent guest satisfaction.
Responsibilities
Monitoring and maintaining inventory control (linen, room supplies, etc.)
Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed
Inspecting rooms daily to ensure brand standards and overall cleanliness
Ensuring that all maintenance issues are reported immediately
Communication of room status to all divisions
Participating in all housekeeping department meetings, luncheons, and functions
Assisting with all training efforts throughout the housekeeping department
Embracing, enforcing, and promoting the QTR culture throughout the housekeeping department
Embracing and demonstrating the core ideology daily
Ensuring all rushed/transferred rooms are handled smoothly and efficiently
Ensuring that housekeeping carts are organized and ready for daily work
Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times
Promoting and encouraging team work at all times
Monitoring and logging key control
Has a strong knowledge of Executive Housekeeper duties in order to be able to back up this position
Providing information to guests about hotel services, facilities, and other amenities
Requirements
Prior housekeeping experience is required – experience in a hospitality setting is preferred
Strong initiative and work ethic
Punctual , reliable, and regular attendance
Strong attention to detail
Customer-service oriented and excellent interpersonal skills
Strong multitasking and organizational skills
Ability to work in a fast-paced environment
Excellent communication skills – verbal and written
Excellent time and project management skills