Position Summary 

An Assistant Executive Housekeeper is responsible for ensuring the overall cleanliness of the hotel. The Assistant Executive Housekeeper will assist the Executive Housekeeper with all duties including training, room inspections, and inventory control to ensure 100 percent guest satisfaction. 

Responsibilities

Monitoring and maintaining inventory control (linen, room supplies, etc.)

Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed

Inspecting rooms daily to ensure brand standards and overall cleanliness

Ensuring that all maintenance issues are reported immediately

Communication of room status to all divisions

Participating in all housekeeping department meetings, luncheons, and functions

Assisting with all training efforts throughout the housekeeping department

Embracing, enforcing, and promoting the QTR culture throughout the housekeeping department

Embracing and demonstrating the core ideology daily

Ensuring all rushed/transferred rooms are handled smoothly and efficiently

Ensuring that housekeeping carts are organized and ready for daily work

Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times

Promoting and encouraging team work at all times

Monitoring and logging key control

Has a strong knowledge of Executive Housekeeper duties in order to be able to back up this position

Providing information to guests about hotel services, facilities, and other amenities

Requirements

Prior housekeeping experience is required – experience in a hospitality setting is preferred

Strong initiative and work ethic

Punctual , reliable, and regular attendance

Strong attention to detail

Customer-service oriented and excellent interpersonal skills

Strong multitasking and organizational skills

Ability to work in a fast-paced environment

Excellent communication skills – verbal and written

Excellent time and project management skills