Hampton Inn & Suites
111 Hampton Woods Ln.
Raleigh, NC 27607

Position Summary 

The Chief Maintenance Engineer is responsible for the maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical/electrical systems. Additionally, this position is responsible for the overall safety and security of the hotel and its associates.

Responsibilities
Reviewing maintenance problems, complaints, and work orders to prioritize and schedule work assignments
Monitoring and inspecting assigned work
Troubleshooting, diagnosing, and repairing malfunctioning property systems and equipment, including electrical/mechanical
Inspecting property to identify potential and current needs
Planning and executing on-going appropriate maintenance programs
Estimating maintenance department expenditures for budget purposes and assisting with capital budget process
Soliciting bids from contractors, evaluating their proposals, and once contracted, ensuring work is completed to specifications
Coordinating with local health, safety, fire, and building inspectors to ensure compliance with all applicable code and regulations
Performing preventative maintenance assignments on a scheduled basis
Servicing the hotel’s pool, including adjusting chemicals and cleaning filters
Completing maintenance logs and updating all vendor/contractor files
Maintaining the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting, lights, etc.)
Maintaining a passing score on the Quality Oil maintenance and security audit
Maintaining Hampton service and product standards
Maintaining and coordinating on-call schedule for maintenance department employees
Maintaining and updating Material Safety Data Sheets (MSDS)
Maintaining and monitoring overall hotel safety for its guests and associates
Purchasing and controlling inventory for maintenance department within budget guidelines
Completing work schedules for maintenance department employees in a timely and effective manner
Recruiting, selecting, and training a skilled and motivated work force
Listening and responding to guests’ requests and/or complaints
Coordinating and maintaining effective relations with other departments in the hotel to promote guest service
Is aware of all departments’ roles and responsibilities. Coordinating with other departments on joint tasks as they relate to maintenance, particularly housekeeping and the front office.
Attending and participating in weekly staff meetings, ensuring all other departments are aware of hotel maintenance issues
Installing, maintaining, and repairing lounge/bar and restaurant equipment where applicable

Requirements
Prior maintenance experience is required
Prior maintenance experience in a hospitality setting is preferred
Proven working experience and knowledge of proper maintenance processes, means, methods, and standards
Knowledge of basic maintenance skills, including but not limited to: HVAC, water cutoffs, circuit breakers, hot water heaters, electronic door locks, mechanical, carpentry, landscaping, etc.
Strong initiative and work ethic
Punctual , reliable, and regular attendance
Strong attention to detail
Customer-service oriented
Strong multitasking and organizational skills
Ability to work in a fast-paced environment
Excellent communication skills – verbal and written
Excellent interpersonal skills
Excellent time and project management skills