The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a client’s requirements in a challenging and dynamic setting located at Vandenberg SFB, CA. The successful candidate will be required to execute, refine, and perform the processes and procedures of Hardware technical support in a purpose-built enterprise environment throughout the operational lifecycle of customer directed mission applications. The candidate will be required to possess demonstrable leadership skills and the ability to work constructively and collaboratively across multiple functional and technical areas to achieve a positive impact on explicitly stated and implicit program goals and business results.

Qualified applicants must be able to perform efficiently under dynamic conditions and skillfully navigate continually evolving priorities, facilitating reliable and consistent mission application systems engineering in a complex computing environment. Applicants will exercise comprehensive technical knowledge in order to meet or exceed prescribed Performance Requirements Standards (PRS). Through the application of deep technical and critical thinking skills, expert knowledge, and highly innovative approaches to resolving complex problems, the ideal candidate will be integral to ensuring the uninterrupted performance and stability of mission processors and their associated Hardware and MCOM support. 

Primary Roles & Responsibilities:

Provide system level technical support to mission critical IT systems, related.Provide consistent execution of Hardware availability and reliability through the direction of proactive engineering methodologies and request fulfillment activities.Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution.Ensures the availability of mission critical launch communications systems through proactive technical support.Performs incident and problem management to resolve or escalate issues in order to restore service.Supports configuration management and change management activities.

Basic Qualifications:

U.S. Citizen with an active TS/SCI with PolygraphRequires 2-4 years of prior relevant experienceCurrent DoD 8570 certification applicable to the position (typically Security+)Must understand complex, classified, mission specific communications infrastructure and technology that specifically supports US strategic launch capabilitiesRequires Launch or mission operations experienceUnderstand mission critical desktop and communications hardware and softwareExperience supporting configuration management, change management and service transitionExcellent verbal and written communication skillsProven ability to work collaboratively and constructively as part of a teamMust be willing to perform call-in support as required

Preferred Qualifications:

Strong Analytical skillsSharePoint, ServiceNowITIL Foundations certificationSatellite Communications ExperienceOperating, Maintaining and Troubleshooting of Satellite Communications EquipmentExperience with Spectrum Analyzers and Data AnalyzersBasic Networking ExperienceFamiliarity with the Risk Management Framework Process for maintaining ATOSerial communication protocols and standardsBasic IP knowledgeOriginal Posting Date:2024-12-23

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $67,600.00 - $122,200.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.