**HCV Program Consultant** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** , California, Walnut Creek **Position ID:** J0325-0512 **Employment Type:** Full Time **Position Description:** CGI Federal is seeking a dynamic, inspiring, and experienced Housing Choice Voucher Program Consultant with deep knowledge and understanding of the program, who can provide insights, interpretation, and delivery knowledge to and on behalf of our clients. Work Location is in Walnut Creek, CA. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing providers. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available for both the affordable housing industry and general business skills. This position is located in Walnut Creek, CA. **Your future duties and responsibilities:** • Supports the Director of HCVP in all departmental activities and serves in his/her stead as needed. • Provide guidance and consulting need with respected to the day-to-day administrative and operational management of the Housing Programs and customer relations. • Demonstrates commitment to constant improvement, monitors workflow to assure maximum productivity, and makes sound decisions on resource allocations. • Ensures that program operations are performing at a high level throughout the year and are achieving all performance standards, quality metrics and SEMAP goals as required by HUD. • Performs multifaceted work which requires a deep understanding of HUD rules and requirements relative to the Housing Choice Voucher Program eligibility, income, rent, inspections, portability and contract procedures. • Develops and implements processes to ensure that HCVP maintains a quality customer service oriented approach and monitors staff’s implementation of this approach in carrying out their duties (for example, maintaining response time for phone and email inquiries), attempting to meet reasonable requests and make reasonable accommodations whenever possible; responds timely to a variety of emails, mail, phone calls and/or walk in inquiries. • Oversees the operational functions tied to the administration of the HCV Program including waiting list administration, intake, occupancy, inspections, quality assurance and customer service. • Oversees the collections of incoming applications; determines eligibility, verifies income; and selects applicants for the HCV Housing program. Ensures all phases of process are in accordance with established Administrative Plan and HUD regulations • Organizes the orientation program for landlords and applicants. Creates and implements a comprehensive orientation program to ensure landlords and voucher holders are fully aware of their responsibilities and duties under the program. **Required qualifications to be successful in this role:** -Bachelor’s degree from an accredited college or university in Public or Business Administration, Human Services, Psychology, Public Relations or a closely related field is required. Masters preferred. -Five years of progressively responsible experience in the administration of public or private housing and/or assisted housing programs, five to seven years of experience in a supervisory position, including three years in senior management or an equivalent combination of education and experience. -Experience in the management of a large Housing Choice Voucher Program including supervision of a sizeable staff. -Experience in organizational performance improvement preferred. -Must obtain either the Assisted Housing Management or the HCV Executive Management certification within one year of employment. • Ability to energize and provide leadership to a large department serving a diverse, limited income population. • Ability to interpret and implement complex and changing federal policies and regulations. • Ability to analyze administrative systems and develop structures and strategies designed to provide efficient, high quality, cost effective service to the public. • Skills in sustaining a collaborative, teamwork style of management. • Strong commitment to the professional development of staff. • Ability to effectively communicate individually and in groups with internal contacts, property owners, and other organizations or officials as appropriate. • Comprehensive knowledge of programs, regulations and directives of the U.S. Department of Housing and Urban Development (HUD) as well as all other applicable Federal and local laws and regulations as related to affordable housing services. • Knowledge of the principles and practices of effective program administration. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $50,800.00 - $130,000.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: • Competitive compensation • Comprehensive insurance options • Matching contributions through the 401(k) plan and the share purchase plan • Paid time off for vacation, holidays, and sick time • Paid parental leave • Learning opportunities and tuition assistance • Wellness and Well-being programs \#CGIFederalJob \#LI-USF **Skills:** + Business Process Management + Housing (Fed) + Business Process Analysis **What you can expect from us:** **Together, as owners, let’s turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.** We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.