Douglas, Douglas, Isle of Man
4 days ago
Head, Payments & Processing

Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services   offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

PLEASE NOTE:

This role is not open to relocation.  Only candidates who have residency and right to work in the Isle of Man can be considered.This role is a 14-month Fixed Term Contract

To oversee, manage and continuously improve the account processing function in accordance with risk controls and service requirements ensuring world class client experience and efficient operations.

Qualifications

Minimum Qualification: 

First Degree - Business CommerceFirst Degree - Finance and Accounting


Experience Required :

5 - 7 yearsPractical work experience within an operations and processing environment3 - 4 yearsExperience in the management of complex operations, ideally within the corporate
financial services sectorExperience in leading and managing teams, building and maintaining relationships
within and outside of the organization

Key Outputs :

Comprehensive knowledge of banking transaction processesPractical knowledge of how to input, access and utilize information to analyze forecast trendsKnowledge of corporate banking and the interface between frontline service, sales, and support functionsAn extensive knowledge and understanding of the various systems used within the wider Processing and operationsWorking knowledge of capacity management principles and processes

Additional Information

Behavioural Competencies:

Meeting TimescalesValuing IndividualsPursuing GoalsEmpowering IndividualsTeam WorkingProducing Output

Technical Competencies:

Operations Risk ManagementAutomation AcumenData Analytics & VisualizationClient Relationship ManagementCollaborationContinuous Improvement
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