PURPOSE: As a Head Baker, no one day is ever the same at Albertsons Safeway. In our Bakery where delicious breads, cookies and pastries, fancy desserts are made and cakes are decorated, you could train, supervise and assist our clerks and help to satisfy our customers’ appetites. To be successful in this position, you will provide excellent customer service to our valued customers and manage the day-to-day operations of our bakery to ensure it runs smoothly. If this sounds like you, we invite you to join our team today!
DUTIES & RESPONSIBILITIES: • Provide high-quality customer service in accordance with our Company’s customer service standards, policies, and procedures. • Oversee operations and staffing for the bakery department where needed. • Plan daily and weekly production and staff assignments and scheduling. • Supervise bakery staff and provide staff training. • Monitor quality of goods and services. • Maintain cleanliness of bakery area of the store, includes cleaning of display cases, work surfaces, and preparing and straightening up bakery display cases. • Maintain area and conduct business in accordance with all federal, state, and local food safety and employee safety regulations and guidelines and company policy. • Inform customers about bakery products and services, provide samples, and promote sales within department. • Take bakery orders over telephone or in person. • Maintain accurate inventory and record keeping. • Measure flour, sugar, and other ingredients to prepare batters, dough, fillings, and icings. • Add ingredients into mixing-machine bowl to mix or bake ingredients according to specifications. • Role, cut, and shapes dough and related products preparatory to baking. • Place dough in pans, molds or on sheets and bake in oven. • Move trays of baked goods from prep area to display area. • Read recipes and other instructions. • Obtain necessary stock and transport to work area. • Order ingredients and supplies as needed. • Organize and maintain cleanliness of work area. • Suggest changes to inventory and pricing. • Adhere to uniform and grooming policy as defined within company policy.