Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call them the “Actions We Live By.”

 

Our Core Values:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

 

 

GENERAL SUMMARY

Under the direction of the Director of Aquatics, the Head Lifeguard is responsible for overall supervision of the lifeguard staff, including shift scheduling and training. Additional responsibilities include oversight of the pools and swimmers to ensure pool rules are followed and safety is a top priority. 

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS Assists in the scheduling, training, supervision, development of those supervised in accordance with company policies and directives Onboards new lifeguards to job duties and responsibilities. Ensures that all lifeguards are current on their training and certifications Schedules, coordinates and conducts in service training. Ensures that lifeguards are fully competent in first aid, CPR, and all water rescue techniques Supervise the activities of swimmers by consistently enforcing rules and regulations. Notify swimmers of improper activities or hazards. Rescue persons in distress or in danger of drowning when indicated and provide rescue breathing, CPR and First Aid. Notify Aquatics Director of any accidents, rescues, or problems. Report to the Aquatics Director any equipment that needs repair. Answer inquiries pertaining to the use of the pool and Aquatics services offered. Direct all helpful suggestions from participants and others to Aquatics Director or Club Management Attend all staff meetings and trainings. Monitor uniform adherence of all staff Help keep pool decks clean, safe, and organized. Attend all staff meetings and trainings. Follow all safety procedures and precautions. Ensures that swimmers are well supervised in the pool and on decks. Fills in for lifeguards as necessary Give high quality of Member and Guest Service This includes giving full attention to the pool/swimmers while in the guard chair. Do not have a conversation, if a member needs assistance, please refer him/her to the Head Lifeguard or to the Service Desk.