Head Nurse
Fresenius Medical Center
1. Patient care
+ As an In-charge nurse to provide standard nursing care of dialysis patient as plan to patient in pre, post and throughout dialysis treatment.
+ Responsible for dialysis patient tertiary level and critical care level.
+ Assesses patient’s condition and symptom in pre, through out and post treatment effectively and safety.
+ Demonstrates willingness to initiate and participate in unit patient/staff education activities e.g., clinical conferences, grand rounds, patient groups
+ Makes recommendations regarding standards of patient care.
+ Deliver nursing care, plan treatment for patient with attending physician.
+ Document patient condition, treatment and progression completely.
+ Review, Evaluate and report Laboratory result.
+ Demonstrates competency in RO system, setting-up, operating the dialysis machine.
+ Assesses patient’s condition, body weight and document in hemodialysis sheet with appropriate treatment plan.
+ Be a mentor and performs venipuncture AVF, AVG in order to initiate the dialysis
+ Assessed patient’s condition and body weight post treatment to assure patient safety before discharge.
+ Educates and evaluates patient and family knowledge of kidney disease, treatment modalities and treatment plan.
+ Takes care of patient transferring with safety
+ Applies knowledge of altered health status and uses available resources for patient and family’s need
+ Review medication and blood value with patients every 1 month.
+ Performs other professional nursing activities as approved by Head Nurse.
+ Be a mentor for new renal nurse in dialysis unit and responsible for on-the-job training and experience necessary for the satisfactory performance of their roles.
2. Quality and safety
+ Acts as role model in advising other staff members on how to handle various situations.
+ Record incident or customer feedback into system within 24 hours.
+ Monitor unit indicators, record and develop result with team.
+ Monitor and check daily checklist of dialysis machine, RO system to ensure safety process
+ Monitor and check electrolyte value of dialysate when changing lot number.
+ Monitor and check bacteria and endotoxin level of dialysate monthly.
+ Document nursing record completely as professional standard
+ Assures all medical equipment has PM and calibration as schedule
+ Collaborates with support services to create an environment optimal for safe delivery of patient care services.
+ Demonstrates willingness as a leader to initiate or participate in unit quality activities for safety culture.
+ Innovates and initiates in unit CQI project development.
+ Evaluates the quality and effectiveness of nursing care administrated to patients in the unit
3. Operation Management
+ As resources for team consultation in clinical and critical patient.
+ Assigns role and responsibility to team member appropriately.
+ Monitor patient monthly time schedule, maintain adequate staffing to meet the needs of the unit.
+ Review completeness of standard medication order in Medical Record sheet and encourage involved staff to complete record as standard.
+ Monitor completeness of nursing document following standard
+ Manages all daily incident and customer feedback appropriately and report to Head nurse.
+ Prioritizes task and time management
+ Effective environment preparation
+ Monitors and checks readiness of medical supply, stock, medication and medical equipment
+ Participates in committee activities, surveys and research pertinent to nursing practice.
+ Applies resources knowledge for patient needs appropriately
+ Disciplines employees and initiates disciplinary action where appropriate.
+ Reviews clinical performance of nursing personnel, completes annual evaluations and sets goals for employees of the center
4. Communication and service
+ Communicates effectively with patient and family and ensures that the patient’s problem and feedback receive the rapid response.
+ Communicates effectively with multidisciplinary team.
+ Monitor all team members to provide service for patient and family with quality of care.
+ Demonstrates willingness to take a good care and provide instruction to patient with excellent service behavior.
+ Provide excellent service and coordination with multidisciplinary team.
+ Take a response to customer feedback and initially CFB management to continue smoothly service for patient and family
+ Record all incidents and customer feedbacks into system within 24 hours.
+ Maintain cooperative working relationships with other departments and members of the health care team.
+ Be a role model in service behaviour
+ Complies with accepted dress code as a role model.
+ Maintains a professional image among colleagues and to the public as a role model.
5. Education and learning
+ As a role model to demonstrates willingness to evaluate own nursing practice.
+ Keeps abreast of current nursing literature and advice team member.
+ Avails self of continuing education programs.
+ Acts as stimulus in helping the units implement new ideas and programs.
+ Attends Thai Nephrology Nurses Society meeting or conference annually.
+ Attends company’s education courses or conference twice a year.
+ As a leader for knowledge and skill sharing with team
+ (Journal or Interesting case presentation)
+ Be a mentor for new renal nurse to practice in unit
+ Responsible for scheduling classes in the unit specifically designed for nurses and nurse assistants
+ Responsible for maintenance of employee records for training and in-service regarding state and federal regulations.
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