The Head of Asset Protection is a strategic leader responsible for developing and implementing comprehensive asset protection strategies that safeguard company assets while minimizing operational shortage, theft, and fraud. This role requires a balance between strategic oversight and hands-on involvement in investigations, safety protocols, and security measures.This is an in-office role, Monday - Friday, based in Miami, FL. Key Responsibilities: Strategic Leadership: Develop and execute a robust asset protection strategy aligned with company goals. Analyze trends and data to identify risks and opportunities for improvement.Operational Oversight: Monitor and manage operational shortages, ensuring compliance with policies and procedures. Collaborate with store and facility management to implement best practices.Theft and Fraud Prevention: Design and implement initiatives to reduce theft and fraud, including training programs for staff and audits of existing security measures.Investigations: Lead and conduct thorough investigations into theft, fraud, and safety incidents. Collaborate with law enforcement and legal teams as necessary.Safety and Security: Oversee the development and implementation of safety and security protocols to protect employees, customers, and assets. Conduct regular assessments and training to maintain high safety standards.Cross-Functional Collaboration: Work closely with various departments, including operations, human resources, and legal, to ensure a unified approach to asset protection.Reporting and Analysis: Prepare and present reports to senior management on asset protection metrics, trends, and initiatives.Team Management: Recruit, train, and develop a high-performing asset protection team, fostering a culture of accountability and continuous improvement. Minimizing Operational ShortageAchieve shortage reduction goals for all storesUnderstand and respond to shortage processes and analytics.Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage.Ensure all Asset Protection shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training.Strictly adhere to all budget guidelines established in storesCash Handling Management Process: Perform cash audits and deposit investigations to fully account for store cash.Conduct store audits to identify problem areas or procedural deficienciesDetect and identify potential shrink opportunities within our operational core complianceBuild and maintain store partnership through management meetings & huddles; coach and mentor colleagues regarding asset protection policies and proceduresParticipate in conducting store level auditsCommunicate with supply chain about current stock and potential issues with orders Mitigating Theft & FraudAggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud.Maximize utilization of all available merchandise protection tools and resources (alarm equipment, Cameras) to address loss in stores.Ensure consistent execution of all prevention resources/tools to proactively combat external loss.Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores.Maintain appropriate confidentiality thorough internal investigations; partner with store leadership and Human Resources to address associate behavior and take corrective actions.Maintain accurate records and reports of all identified theft activity and related follow up; communicate reporting as necessary.Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. Maintaining a Safe & Secure EnvironmentDrive achievement of accident reduction goals for General Liability and Workers Compensation for stores.Conduct regular Asset Protection safety audits for compliance of all accident and critical incident preventative standards and programs.Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months.Participate regularly in store conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures.Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques.Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms and cameras.Regularly evaluate building integrity and partner with store management to follow up on any equipment failure.Train store leadership and associates, as well as Operations and Human Resources, on current Asset Protection initiatives and programs.Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. Qualifications: Bachelor’s degree in criminal justice, business administration, or a related field.10+ years of experience in asset protection, loss prevention, or related fields, with at least 5 years in a leadership role.Strong analytical skills and the ability to interpret data to drive decisions.Excellent communication and interpersonal skills.Proven experience in conducting investigations and managing security operations.Knowledge of relevant laws and regulations related to theft, fraud, and workplace safety. Key Competencies: Strategic thinking and problem-solving abilities.Strong leadership and team-building skills.Ability to work in a fast-paced, dynamic environment.Attention to detail and a commitment to maintaining high standards.
EOE/Vets/Disability