Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 35 specialty property and casualty operations, there are always opportunities here to learn and grow.
We value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
For over 50 years, Republic Indemnity has been a trusted partner for businesses across the western U.S., helping them effectively manage their workers' compensation costs. Our headquarters in Calabasas, California, along with additional offices in San Francisco and San Diego, serve as hubs for our operations. We specialize in workers' compensation primarily in California, with business presence in Alaska, Arizona, Nevada, and other western states.
Our Vision: Clear Paths to Success
At Republic, we believe in creating clear pathways for everyone - whether it's a broker, policyholder, injured worker, or colleague. We're committed to helping people reach their goals and achieve success. If you share this vision, we invite you to explore this exciting opportunity with us: the role of Workers’ Compensation Claims Leader.
This Claims leader will report to the President of Republic Indemnity with the primary responsibilities of leading the claims organization, developing strategies to drive business performance and serving as a key member of the operating team. This position will be a VP or SVP role commensurate with experience.
Responsibilities:
As the leader of Republic’s Claims function, this person will be responsible for these core functions, along with other duties as assigned:
Overall management of the claims department of 110 claims professionalsServes a key member of Republic Indemnity’s executive leadership team.Responsible for performance, development and coaching of staff.Provides input and actively participates in divisional meetings and training sessions.Partners with peers and parent company leadership to provide insights regarding claims trends and developments.Offers support and counsel in connection with new business opportunities and key account retention.Provides strategic direction and tactical leadership to the department.Drives culture of innovation and continuous improvement through processes, systems and practices to improve efficiency, effectiveness, and service delivery.Monitors and analyzes data to ensure consistency in quality of reserving, strategies, and outcomes.Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.Responsible for nurturing and enhancing a unique claims culture, maintaining high levels of employee engagement, and ensuring a strong customer service focus..Provides advice on the resolution of claims files with ultimate authority over settlements / reserves within prescribed limits including oversight and strategy for large claims and overall litigation management. Submits recommendations to Corporate Claims on cases exceeding personal authority.Works closely with senior leadership team to ensure budget and performance targets are effectively set and achieved.Engages with appropriate industry organizations to identify changes in the claims and legal environment and develop effective strategies to navigate.Performs other duties as assigned.Qualifications:
Bachelor’s degree or equivalent experience.10+ years of proven leadership experience with significant experience in management of a workers compensation department, including experience with strategic planning and employee development.Previous experience working with workers’ compensation claims required. Must be results oriented and customer service focused, with a bias for action and constant improvement.Strong analytical and communication skills with the proven ability of partnering with individuals at all levels.Ability to clearly articulate vision and objectives.Insurance industry awareness and involvement.Company:
RICA Republic Indemnity Company of America
Salary Range:
Benefits:
The wage range for this job is based on role, level, and location. Within the range, individual pay takes into account a variety of factors that are considered in making compensation decisions including but not limited to skills, education, training, licensure and certifications, experience of the candidate, the role's scope, complexity, and other business and organizational needs. In addition to the base compensation, we offer a competitive Total Rewards package, which includes but is not limited to medical, dental, vision, paid time off, and 401(k) plan for full-time and part-time employees who are eligible for benefits.
Your recruiter may be able to tell you more about our total rewards offerings and the specific wage range for the relevant location(s) during the hiring process.