Head of Cocoa CEE Location: Novi Sad, RS, 21000 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! ABOUT THE ROLE We are recruiting a Head of Cocoa Sales South East Europe, to join our commercial team in the CE & MEA Region. The Head of Cocoa Sales SEE will be reporting to the VP, Cocoa CE & MEA region, and will be accountable for all cocoa product sales volume & cocoa powder premiums in the region, covering a total of 13 markets with approximately 8.500 met of cocoa product sales and 42Mio EUR in revenues. KEY RESPONSIBILITIES INCLUDE Developing sales volume and increases premium with the defined local, regional and international customer base; plus managing inter-flows from Western Europe, Asia and Africa are the essential responsibilities of this role. + The incumbent is the main point of contact of Cocoa Business within BC for all customers in SEE and takes full responsibility for the cocoa business & cocoa distributors in a professional manner. + Acts as SEE’s customers’ voice within Global Cocoa to ensure customer satisfaction and continuity of business relationships. + Developing a strategic plan for the region and be accountable for the execution of it in order to increase volume & premium. + Develops a strong network of contacts within BC - Customer Care, Marketing, Sourcing, Finance and Supply Chain - in order to support day-to-day business in the region and pro-actively supports the sales team, distributors & customers + Be able to translate Cocoa Bean & Product markets to the sales team and customers about trends to support purchasing strategies of the customers + Understand customer market, capability & position in order to create a business development plan per customer to drive growth + Indirectly manages BC sales force (FM & GM) to sell cocoa products within the region. + Indirectly manages BC functions to achieve targets (Customer Service, R&D, Finance) + Takes decisions to manage the complexity of cocoa regions in the most efficient way (Asia/Africa/Europe) + Proactively supports the sales organization for additional opportunities outside the existing customer base. + Develop positive working relationships with key stakeholders on customers' side including, buying, technical, NPD and supply chain departments and recognize key decision-makers + Building strong relationships with Chocolate counterparts within region as well as Cocoa Regions ie, Asia/Africa/Europe ABOUT YOU + Deep understanding of Terminal Commodity Markets (preferably Cocoa beans) + Understanding of cocoa powder and technical aspects + Commercial drive to make the deal in the interest of BC & customer, proven track record of commercial achievements + Relationship builder & team player The successful candidate will be joining a dynamic and forward-looking team committed to growing our business in cocoa and chocolate, as well as developing our people. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? Please share your feedback with us by clickinghere (https://app.talenthub.io/feedback/ad81b0fb66d2416990060452e7511e45?default\_lang=en) .