New York, New York, United States of America
13 hours ago
Head of Compliance Programs, Strategy, and Operations (US)

Work Location:

United States of America

Hours:

40

Pay Details:

$160,000 - $220,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Department Overview:
The Global Compliance Department is responsible for overseeing regulatory compliance across TDBG in accordance with the Global Compliance Operating Framework. The team is accountable for promoting regulatory compliance by developing and maintaining compliance programs, including identifying and disseminating regulatory developments to businesses they support, maintaining Compliance policies, managing complaints and regulatory filings, providing relevant training, carrying out independent monitoring and oversight activities, reporting on the state of compliance to the Board, UDP and senior management, as needed, and providing advice and support, as required.

Job Details:

The Head of Compliance Program, Strategy, & Operations reports to the TDBG VP, Compliance Programs.

Individual Accountabilities:

•    Manages and executes against the Compliance Strategic Priorities, including driving the continuous improvement program to support the Enterprise Compliance Program.
•    Responsible for the coordination for cross business or across second line partner initiatives that require input from Compliance.
•    Own and coordinate of the remediation activities associated with the key Compliance Program elements: including root cause/remediation of root cause, identification of themes across teams, holistic process improvement, and timely reporting to CCO on finding management
•    Responsible for change management and communication strategy for initiatives that impact broad first and second stakeholders.
•    Partner with second line colleagues to support the harmonization of risk frameworks (risk assessments, controls, monitoring and testing, etc.).
•    Own Compliance Governance processes and documentation on the monitoring and escalation of compliance risks.  Close partner to Strategic Insights and Reporting.
•    Owns FTE management – identification of themes and insights to address; including oversight of vacancy rates/root cause analysis by Compliance team to identify emerging risk; identifies opportunities to manage headcount and remove obstacles to timely recruiting
•    Leads audit and exam engagement and management support for compliance programs.
•    Lead the business requirements for Compliance Program Team (BCM lead, represent compliance program on ad hoc committees, etc.)
•    Own and lead meeting agenda for Compliance Program Leadership meetings and support the Reward and Recognition program.
•    Provide general support to the Vice President of Compliance Programs.

Job Requirements:
•    University degree required: Post Graduate degree preferred
•    10+ years of relevant industry and management experience
•    Familiarity with regulations and compliance strategies and risk management; possesses and demonstrates expertise in the advisory, policy, change management, project management and operations 
•    Highest personal and professional integrity and standards to advance TD's vision and protect the brand
•    Strong verbal and written communication skills, including public speaking/presentation skills and well developed listening and negotiation skills
•    Ability to work in a fast-paced environment and manage multiple priorities
•    People leadership and management experience focused on talent development and coaching to nurture a high performing team
•    Ability to operate in an evolving, sometimes ambiguous, matrixed environment.
•    Strategic thinker; has excellent judgment, achieves the right risk/reward balance
•    Demonstrates ability delivering on objectives, focuses on what matters and can work across silos to build effective working relationships
•    Transparent communicator and respected TD representative, both internally and externally
•    Models TD's executive leadership profile: skilled leader, high confidence, low ego, inspiring to professionals, operates through influence, motivates and developments leadership teams
•    Advances TD's leadership development, colleague experience & diversity agenda
•    Possesses an advanced level of financial and strategic acumen to provide insight on strategy development and execute effectively on a broad range of key business management activities
•    Strong relationship building and negotiation skills and the ability to interact with sensitivity and leadership to advance and influence the culture Compliance aims to promote 
•    Demonstrates strong problem solving & analytical skills, including the ability to comprehend a situation by breaking it down into its components and identifying underlying issues
•    Expertise in working effectively in ambiguity with all levels of colleagues and executives to enhance the colleague experience
•    Exhibits confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with business and senior management at all levels

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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