Head of Delivery Business Operations role profile to provide support to responsible colleagues, teams, and ensure appropriate follow-ups in Delivery/ Business Operations areas below: + Delivery/ Business Operations Governance (incl. reporting) + e.g. Delivery Monthly Internal Reviews / Account reviews etc + _Management of SWAT teams to resolve critical issues_ + _GDC engagement and escalations support_ + Delivery/ Business Planning (Financial performance, Workforce, MTP) _facilitation with Delivery Fin Partner_ + Delivery/ Business Data Management (including Tooling) + leading Data-Driven environment and developing it (Qlik, etc) + Delivery Organization Structure, Design and Maintenance _together with HR BP_ + Drive Delivery Communications _together with Delivery EX Lead and HR BP_ + Delivery Risk Management (Kiken) facilitation (accounts, general Delivery risks) + Delivery Workforce management (People Boards, EX, Tooling – mobile app) _together with Delivery EX Lead, HR BP_ + Global/ Europe/WE Fujitsu Initiative & Tooling (e.g. Tenken, VMWare licenses, CME / Cyclops, Emergency Security Program, Procurement initiatives) + Local In-Country Improvement Initiatives & Tooling (Approach and deployment) + Business Continuity & Security _together with Maxime & Katia_ + Ensure delivery compliance to Security policies. + Develop our complement security policies based on local requirements. + Lead Delivery response to security incidents. + Compliance + _leading from Delivery the achievement of certifications (ISO27K, ENS, etc)_ + Lead security related programs + SPOC for all Security request **Requisition ID** : 27455