Chicago, IL, USA
15 days ago
Head of Digital Insights and Opportunity

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Major Duties :• Contributes to an open culture that enables employee development through direct but kind feedback, promotes diverse perspectives and fosters a sense of curiosity and optimism
• Advocates for design perspective and engagement model to create differentiated experiences
• Establishes relationships built on communication and collaboration between business and technology peers, creating an effective flow of design and product information.
• Leads and supports the design team by elevating team members’ natural abilities and proving growth opportunities, ensuring that barriers are removed for teams to deliver their best work
• Reports relevant design accomplishments to senior leadership and key business stakeholders on regular basis
• Manages the pipelines of work and relevant resources to support their area of focus
• Ensures that resources are allocated responsibly, staffing to meet demand within budget
• Ensures smooth transitions within and between design teams as programs progress through various phases
• Identifies and solves technical and operational problems; understand and recognize broader impact across their team
• Guided by policies and departmental plan, impacts the team’s ability to achieve service, quality, and timeliness of objectives

Knowledge :• Ability to put Human-Centered Design and UI/UX best practices to work within a professional setting
• Expertise in a range of relevant design methods and concepts, which may include low-fidelity sketching, information architecture, wireframe development, usability testing, research planning, competitive analysis
• Ability to recognize, predict and incorporate use cases and user interactions into design
• Expertise in a range of relevant design methods and concepts, which may include low-fidelity sketching, information architecture, wireframe development, usability testing, research planning, competitive analysis
• Exceptional presentation, facilitation, and storytelling skills, leading teams to a common vision.
• Applies understanding of the business and design practice, integrates with others to achieve departmental objectives
• Guides and influences others either internally or externally to achieve objectives

Experience :• 10+ years demonstrated work experience delivering digital experiences, 3+ years leading others
• Design thinking and UI/UX best practices, as demonstrated in a portfolio or presentation of work
• Experience leading small to medium design teams and incorporating human-centered design into product definition and delivery
• Experience collaborating with stakeholders to align on the definition of success
• Experience working with a cross-functional teams in a large-scale software development lifecycle, preferably in an agile environment
• Educated in design or related field, formally or though comparable training

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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