Singapore, Singapore, Singapore
1 day ago
Head of Inforce Management - HSBC Life

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Head of Inforce Management.

Principal Responsibilities

Inforce Portfolio Management:Build the inforce management framework for HSBC Life across Par, Universal Life, Index Universal Life, Protection, and Investment Linked product lines. Develop and execute the inforce strategy, and regularly adapt and adjust based on market conditions and regulatory updatesLead the technical management of the inforce life insurance portfolio to ensure long-term sustainability and alignment to HSBC Life strategy, focusing on optimizing profitability and customer valueCollaborate with corporate actuary in conducting experience studies for key economic and non-economic assumptions such as mortality, morbidity, lapse rates, and expensesConduct in-depth analysis of key product metrics, including business mix, commissions, claims experience, and premium holidaysHelp review and run actuarial models and analytical tools to provide insights for management decisionsPersistency Management:Develop and implement targeted strategies to improve policyholder retention and persistency for new and existing businessesLeverage data analytics to identify drivers of persistency and product design considerations that enhance customer affinityCollaborate with customer engagement and distribution teams to execute initiatives that improve policyholder outcomesRate Setting and Pricing Adjustments:Oversee the technical aspects of rate setting and premium adjustments for inforce products, ensuring alignment with profitability and regulatory standardsAccountable for custom pricing and special case approval for new businessPartner with actuarial and finance teams to evaluate the financial impact of rate changes and ensure competitive positioning in the marketImplement robust frameworks for ongoing monitoring and recalibration of pricing strategiesDrive efficiencies by streamlining tasks through automation and better workflow managementCampaigns and promotions:Lead the design and pricing for product campaigns across all life insurance products, including reinsuranceWork with local and Group stakeholders on the product approval process for all product-related campaignsCollaboration and Leadership:Lead a technically skilled inforce management team, providing mentorship and fostering a culture of precision and analytical excellenceWork closely with cross-functional teams to achieve portfolio objectives, including the CFO function, investments, operations, and distributionRepresent inforce management in technical discussions, executive committees, and external regulatory forums

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Head of Inforce Management.

Principal Responsibilities

Inforce Portfolio Management:Build the inforce management framework for HSBC Life across Par, Universal Life, Index Universal Life, Protection, and Investment Linked product lines. Develop and execute the inforce strategy, and regularly adapt and adjust based on market conditions and regulatory updatesLead the technical management of the inforce life insurance portfolio to ensure long-term sustainability and alignment to HSBC Life strategy, focusing on optimizing profitability and customer valueCollaborate with corporate actuary in conducting experience studies for key economic and non-economic assumptions such as mortality, morbidity, lapse rates, and expensesConduct in-depth analysis of key product metrics, including business mix, commissions, claims experience, and premium holidaysHelp review and run actuarial models and analytical tools to provide insights for management decisionsPersistency Management:Develop and implement targeted strategies to improve policyholder retention and persistency for new and existing businessesLeverage data analytics to identify drivers of persistency and product design considerations that enhance customer affinityCollaborate with customer engagement and distribution teams to execute initiatives that improve policyholder outcomesRate Setting and Pricing Adjustments:Oversee the technical aspects of rate setting and premium adjustments for inforce products, ensuring alignment with profitability and regulatory standardsAccountable for custom pricing and special case approval for new businessPartner with actuarial and finance teams to evaluate the financial impact of rate changes and ensure competitive positioning in the marketImplement robust frameworks for ongoing monitoring and recalibration of pricing strategiesDrive efficiencies by streamlining tasks through automation and better workflow managementCampaigns and promotions:Lead the design and pricing for product campaigns across all life insurance products, including reinsuranceWork with local and Group stakeholders on the product approval process for all product-related campaignsCollaboration and Leadership:Lead a technically skilled inforce management team, providing mentorship and fostering a culture of precision and analytical excellenceWork closely with cross-functional teams to achieve portfolio objectives, including the CFO function, investments, operations, and distributionRepresent inforce management in technical discussions, executive committees, and external regulatory forumsA bachelor’s degree in actuarial science, finance, mathematics, or a related fieldFellowship from a globally recognized actuarial institution (e.g., FSA, FIA) is requiredMinimum of 15 years of life insurance experience, focusing on capital management, pricing, and profitability analysisStrong technical expertise in actuarial modelling, data analytics, and financial forecastingDemonstrated ability to interpret complex data and translate insights into actionable strategiesDeep understanding of regulatory frameworks, risk management, and market dynamics in the Singapore life insurance industryExcellent communication skills, with the ability to present technical findings to technical and non-technical stakeholders

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

A bachelor’s degree in actuarial science, finance, mathematics, or a related fieldFellowship from a globally recognized actuarial institution (e.g., FSA, FIA) is requiredMinimum of 15 years of life insurance experience, focusing on capital management, pricing, and profitability analysisStrong technical expertise in actuarial modelling, data analytics, and financial forecastingDemonstrated ability to interpret complex data and translate insights into actionable strategiesDeep understanding of regulatory frameworks, risk management, and market dynamics in the Singapore life insurance industryExcellent communication skills, with the ability to present technical findings to technical and non-technical stakeholders

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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