Toronto, ON, Canada
19 days ago
Head of Market Expansion and Client Partnerships

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

As the Canadian Head of Market Expansion and Client Partnerships, your primary responsibility is to identify and generate pipeline in the form of net-new and expansion business opportunities for our Work Dynamics sales teams. Success in this role requires a proven track record of cultivating substantial opportunity pipelines within multinational corporations. You excel at navigating complex organizational structures and diverse markets, thriving in client-facing scenarios, both in-person and virtually. Driven by the thrill of the hunt, you possess the ability to think strategically and leverage data to propel both new and existing business growth.

This dynamic position also allocates approximately 20% of your capacity to lead select 'Special Projects'. These key initiatives, agreed upon with the Head of Work Dynamics Canada, will be instrumental in driving our ambitious market growth strategies.

What You’ll Do

Proactively plan and set prospecting strategies to execute for targeted accounts.Create client engagement plans and account maps in partnership with sales and marketing teams to run targeted campaigns and sales plays – investigate board relationships, establish where JLL colleagues may have common ground, and understand key background information with the purpose of directing the team.Prepare detailed briefs for WD Canada Head & Solution Development, Client Growth, and JLL executives on target clients by leveraging research and sales tools such as Pitch Decks, ZoomInfo, Salesloft and 6Sense.Field inbound leads and launch outbound prospecting campaigns with the intent to set up introductory calls on behalf of Solution Development and Client Growth sellers.Secure meetings with Vice Presidents, Heads of Commercial Real Estate, CPOs, Category Managers responsible for Corporate Real Estate/Technology/Indirect Services, or relevant C-suite in prospective organizations.Own and develop relationships with relevant C-Suite CRE decision makers.Facilitate discussions on introductory calls with clients/prospects to identify gaps in real estate and facilities operations performance and translate these findings into business opportunities.Drive key programmes, as agreed by the Head of WD Canada that would help us push our growth ambitions in market.

Special Projects, Business Intelligence & Innovation

Lead business intelligence initiatives, driving data-driven decision-making and optimizing operational efficiency using technology and data warehouses to deliver and measure the business, creating metrics that matter for the business.Develop and implement analytics frameworks and tools to provide real-time insights into new business opportunities and existing operational performance and identify areas for improvement. Collaborate with cross-functional teams to translate business intelligence insights into actionable sales strategies and process improvements. Implement best practices, lean methodologies, and industry standards to optimize presales workflows. Foster a culture of continuous improvement, encouraging feedback and implementing innovative solutions to streamline processes. Drive the innovation program and thought leadership initiatives, identifying new products and innovations within JLL and the industry. 

What You’ll Bring to the Role

Deep experience building pipelines in the Facilities Management, Portfolio Services, Workplace Management, and or, Commercial Real Estate Technology space.Demonstrated ability to achieve and exceed a sales quota.Experience building and executing outbound campaigns, constructing account plans for target accounts, and building relationships cross-functionally to unearth new opportunities.Ability to think strategically and work cross functionally to generate new ways of identifying white space within vertical markets and to identify incumbent technology users coming to the end of their contract period.Ability to create a compelling story and presentation utilizing client case studies, benchmarking data, and global insights to present JLL as a thought leader in the CRE space.Experience supporting account teams in mapping existing accounts to identify ways of increasing share of wallet. This will include account research, stakeholder mapping, market intelligence and tactical engagement strategies within various accounts.Proven ability to qualify prospects to a high degree of certainty and nurture the relationship throughout the discovery phase by working closely with an assigned seller.Demonstrated ability to educate, inform, and shape the buying vision of the client target groups.Ability to create unique thought leadership and insightful messaging to leverage during targeted prospecting and outreach.

Location:

On-site –Toronto, ON

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Confirm your E-mail: Send Email