About our client:

For over 50 years, our client has worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. They make up a team of 2,500+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. They are committed to building a culture where diverse perspectives and expertise are integrated in their everyday work. They believe in the continual growth and development of their employees, so that they can provide best-in-class solutions to their clients. While striving to deliver client value, they believe it is vital to consider their people and their planet in every business decision they make. Acting responsibly is not optional – it is essential.

Our client assists some of the biggest financial institutions in the world to be fruitful by simplifying their investments, accounting, and operations.
Their flagship product, called Dimension, is a fully integrated front-to-back investment management solution, used by more than 200 end clients located all over the world. It includes front office, middle office, back office data, and reporting solutions.

Our client continuously enhances the portfolio of offerings to remain at the forefront of industry technology and trends. On top of this, over the last few years, they have been honing their service delivery and support model to implement their solutions to its end clients and take ownership of running installations in the best possible way.

This is why their Advanced Delivery Center (ADC) has been forged. First established in 2016 in Warsaw, Poland and extended to Manila, Philippines in 2021 and now kicking off a new location in Mexico. Business Consultants in the ADC work, in close collaboration with their market units, on business functionality and solution workflows to tailor and deploy configuration of the Dimension product to their end customers.

About the role:

SimCorp launched a delivery center in Mexico City in 2023, to support our clients and stakeholders across North American time-zones. The Mexico City delivery center has grown to over 90 people over the last 15 months, covering a range of client service focused functions. Our strategy to grow in Mexico City was to utilize a partner to hire the needed resources and to assist with admin support functions. On January 1 st , SimCorp will transfer all employees hired through our partner, to a newly established SimCorp legal entity, and the Delivery Site Lead role will ensure a world class operation and culture post transfer.
The two major functions represented in the Mexico City delivery center are our SaaS teams, who provide on-going management of, and support for, client-critical systems hosted on-premise or in the cloud (SaaS Operations), and Professional Services, who provide implementation and
customizations to our global client base.
The Site Lead will serve as the primary point of contact for our modern WeWork office, in the central Reforma district of Mexico City. The Site Lead will not have direct functional responsibilities over employees, but will facilitate smooth operations and act as a liaison for the organization, ensuring
effective communication between our global teams and the local office.