**#GreatMindsDon’tThinkAlike** At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. ## **About The Team** The Payments team is a core function and critical enabler of the full power of Uber’s platform. Uber’s payment functions are central to the overall success of our entire organisation with operations in over 60 countries and multi-billion in annual payments. The high calibre APAC Payments team remit spans across nine unique and important markets with a multi location team covering areas such as cost of core payments, alternative payment methods, stored value offerings and compliance. Uber Taiwan, a star market for Uber, offers payment services to Uber and fulfils two main roles in the payment process; 1. Safeguards the funds drivers, deliverers and restaurants earn on Uber platforms in Taiwan; and 2. Disburses the funds to drivers, deliverers and restaurants earning on Uber platforms in Taiwan. Uber Taiwan will be looking to obtain its Electronic Payments Institution (EPI) licence via a new entity, Uber Payments Taiwan. You will join Uber Payments Taiwan as the Head of Operations within the Executive Board and will manage a team of your own to operationalise the overall Governance, Risk and Compliance (GRC) to comply with local and underlying regulations for EPIs and support APAC markets in managing their payments and financial risks. **About the Role** Reporting into the Head of Operations Uber Payments Taiwan, this is an important regulatory operations role to build and grow Uber’s licensed payments business and advise executive leadership by building strong relationships with internal stakeholders (i.e.Payments Product, Legal, Compliance, Risk, Fraud, Identity, Payments Operations) and external stakeholders including PSPs, banks, schemes and regulators. A key aspect of the role includes socialising, educating and executing payment initiatives aligning with the overall Governance, Risk and Compliance (GRC) framework for Taiwan and business models mapped to Uber’s global payment strategy. **Basic Qualifications** - Operationalise and enhance various processes within Uber Payments Taiwan and Uber APAC to support the business in achieving objectives while ensuring overall compliance with regulatory requirements. - Support the overall operationalisation of the GRC framework for Taiwan and emerging APAC markets and ensure alignment with regulatory obligations. **Preferred Qualifications** - 6+ years experience of operations within banking, e-commerce and/or consulting in compliance and/or risk preferred. - Demonstrated ability to assess business needs, identify solutions and strong analytical skills to model customer adoption and usage, assess financial and business impact on the strategic initiatives through a risk lens. - Learning team oriented and collaborative, with good consensus building and team management skills to continuously develop and grow direct reports. - Must possess good interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines in APAC and beyond. - Based in Taiwan with flexibility to travel when required across APAC. - Impeccable written and verbal communications skills in English and Mandarin with the ability to translate, articulate and present highly technical and complex procedural recommendations, regulations, laws and policies to a variety of audiences. - Strong change management skills, adept at working in an environment of shifting priorities, constant technological changes and increasingly stringent regulatory requirements. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).