Job Description

As the Head of Quality, you will play a pivotal leadership role in shaping the future of our product excellence. You will be at the forefront of driving innovation and strategic direction, ensuring our products exceed COS’s renowned quality standards.

You will secure strong quality guidelines in our organisation and with our suppliers by ensuring that products meet high standards, and performance, whilst optimizing efficiency and reducing costs, in line with our customer expectations.

Leading a global organisation, you will inspire a culture of excellence, foster collaboration with suppliers and implement strategies to secure an outstanding customer offer. Your technical expertise and visionary leadership will be instrumental in setting the highest standards for product quality and durability, including building robust operational frameworks. Your role will be key in positioning COS as a leader in quality fashion.

What you will do:

Overall responsible for product quality, quality assurance and product compliance of the COS assortment.Ensure production, assortment team and suppliers deliver exceptional quality products, securing the best customer offer for today and the future.Set, develop and lead the global quality strategy, ensuring alignment with organizational priorities and drive implementation to achieve best resultsEnsure our collection lasts beyond the season by focusing on product durability, an area part of both the quality and sustainability agenda.Lead the Global Quality organisation, with teams and colleagues based in multiple countries worldwide.Lead and develop a team of Production Quality Managers responsible for the end-to-end product quality life cycle from development through manufacturing to customer.Enable Assortment team to carry out product development with quality at the core of the offer.Build and foster a collaboration culture between quality, assortment and material teams to implement impactful actions that elevate product quality.Partner with key stakeholders globally to drive shared goals.Secure strong quality guidelines and know how in our organization and with suppliers.Lead the quality strategy development and be the catalyst for execution and follow up results. Ensure quality performance is part of supply chain strategies.Optimize the most effective organizational structure to achieve goals and deliver results.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. 

What you need to succeed:

Proven experience in a senior quality management role within the fashion retail industry, preferably with a premium or luxury background.Degree in quality management, fashion textiles engineering, or a related technical field.In-depth knowledge of quality assurance methodologies and product compliance standardsDemonstrated ability to inspire and manage a diverse team across multiple locations.Experience in developing and implementing strategies to advance the COS quality agenda.Excellent communication and interpersonal skills with strong ability to build and maintain relationships across multiple stakeholders.Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.Genuine interest in the COS brand and understanding of customer quality expectations.

Additional Information

This is a full-time permanent contract based at our Head Office in London. Flexibility to travel to Europe and Asia as and when required.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this UK based colleagues also receive:

Up to 25 days holidayAnnual health checksPension schemeDiscounts on various activities and financial/lifestyle products via our benefits hubCycle to work schemeDiscounted gym membershipEmployee assistance via retail trust  Private health & dental care

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. 

Company Description

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

Ready to register interest? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

We are looking forward to hearing from you!