Job details The Head Teller will be responsible for management and execution of day-to-day operations of the teller line in order to efficiently process all customer transactions within the bank; participates with Senior Management when appropriate to establish specific goals for the teller line; ensures compliance with all operating policies and procedures; directly supervises and backs up assigned personnel; communicates with appropriate personnel; provides appropriate updates to policies, and provides appropriate periodic reporting. ...
Responsibilities:
- Ensures that all activities relating to deposit customer service are performed efficiently and accurately.
- Responsible for ordering supplies for the tellers and the ATM's
- Responsible for Large Currency Exemption List and reviewing Currency Transaction Reports before officer approval.
- Responsible for having a teller drawer and filling in as needed
- Responsible for rolling coin, completing TMS daily, maintaining Bait Money records, ordering foreign currency, obtaining Canadian rates for currency and coin and reporting counterfeit bills to the Secret Service.
- In charge of working supply of Cashiers Checks, Bank Money Orders and Night Drop keys.
- Dual Control for Safekeeping and Collateral. Maintains second half combination to the Vault, Night Drop, and all ATM machines.
- Maintain one year of Teller Tapes and Balancing Sheets. Go to drive-in quarterly to clean out previous records.
- Responsible for helping tellers when they are out of balance, checking Night Drop daily at 3:00 PM and performing cash counts on tellers who go on vacation or terminate.
- Orders and sell currency from the Federal Reserve through UBB. Balancing Cash to the General Ledger every morning and Main Bank ATM.
- Handling all the vault money and balancing the vault at the end of every day. Supervises funds transfer operations.
- Ensures accurate information retention and record keeping.
- Has the ability to fill in for any employee under your supervision as necessary.
- Maintains regular contact with outside vendors.
- Responds to and resolves customer questions/concerns regarding deposit related products, and services.
- May process customer requests and transactions, as appropriate and verify wire transfers as needed.
- Participates with Senior Management in establishing specific goals for the department; implements strategies to achieve these goals.
- Assists in the selection of new personnel as appropriate.
- Makes provisions for the proper orientation and training of new personnel; trains new personnel as required.
- Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter.
- Organizes, and distributes work among assigned personnel.
- Communicates with other department supervisors, and appropriate staff personnel in order to integrate activities.
- Provides timely reporting to the appropriate groups or individuals.

Working hours: 8:00 AM - 5:00 PM

Skills:
- Ability to work independently
- Detail Oriented
- Ability to train others and facilitate a team environment
- Good organizational and time management skills
- Flexible and adaptable to a changing environment

Education:
High School

Experience:
1-4 years

Qualifications:
- High School diploma or equivalent (GED) / college preferred.
- 4 years in banking related experience supervisory role
- Commitment to provide exceptional customer service
- Knowledge of banking products and services
- Possess knowledge in the following areas: Loan payments, Credit Ratings, Balancing of the Coin Machine, Balancing the ATM?s, Balancing Cash Advance Machine and Rolling coin.
- Strong communication skills


Apply now at www.spherion.com/apply/75034

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Show lessShow more The Head Teller will be responsible for management and execution of day-to-day operations of the teller line in order to efficiently process all customer transactions within the bank; participates with Senior Management when appropriate to establish specific goals for the teller line; ensures compliance with all operating policies and procedures; directly supervises and backs up assigned personnel; communicates with appropriate personnel; provides appropriate updates to policies, and provides appropriate periodic reporting.

Responsibilities:
- Ensures that all activities relating to deposit customer service are performed efficiently and accurately.
- Responsible for ordering supplies for the tellers and the ATM's
- Responsible for Large Currency Exemption List and reviewing Currency Transaction Reports before officer approval.
- Responsible for having a teller drawer and filling in as needed
- Responsible for rolling coin, completing TMS daily, maintaining Bait Money records, ordering foreign currency, obtaining Canadian rates for currency and coin and reporting counterfeit bills to the Secret Service.
- In charge of working supply of Cashiers Checks, Bank Money Orders and Night Drop keys. ... - Dual Control for Safekeeping and Collateral. Maintains second half combination to the Vault, Night Drop, and all ATM machines.
- Maintain one year of Teller Tapes and Balancing Sheets. Go to drive-in quarterly to clean out previous records.
- Responsible for helping tellers when they are out of balance, checking Night Drop daily at 3:00 PM and performing cash counts on tellers who go on vacation or terminate.
- Orders and sell currency from the Federal Reserve through UBB. Balancing Cash to the General Ledger every morning and Main Bank ATM.
- Handling all the vault money and balancing the vault at the end of every day. Supervises funds transfer operations.
- Ensures accurate information retention and record keeping.
- Has the ability to fill in for any employee under your supervision as necessary.
- Maintains regular contact with outside vendors.
- Responds to and resolves customer questions/concerns regarding deposit related products, and services.
- May process customer requests and transactions, as appropriate and verify wire transfers as needed.
- Participates with Senior Management in establishing specific goals for the department; implements strategies to achieve these goals.
- Assists in the selection of new personnel as appropriate.
- Makes provisions for the proper orientation and training of new personnel; trains new personnel as required.
- Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter.
- Organizes, and distributes work among assigned personnel.
- Communicates with other department supervisors, and appropriate staff personnel in order to integrate activities.
- Provides timely reporting to the appropriate groups or individuals.

Working hours: 8:00 AM - 5:00 PM

Skills:
- Ability to work independently
- Detail Oriented
- Ability to train others and facilitate a team environment
- Good organizational and time management skills
- Flexible and adaptable to a changing environment

Education:
High School

Experience:
1-4 years

Qualifications:
- High School diploma or equivalent (GED) / college preferred.
- 4 years in banking related experience supervisory role
- Commitment to provide exceptional customer service
- Knowledge of banking products and services
- Possess knowledge in the following areas: Loan payments, Credit Ratings, Balancing of the Coin Machine, Balancing the ATM?s, Balancing Cash Advance Machine and Rolling coin.
- Strong communication skills


Apply now at www.spherion.com/apply/75034

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Show lessShow morekey responsibilities

- Ensures that all activities relating to deposit customer service are performed efficiently and accurately.- Responsible for ordering supplies for the tellers and the ATM's- Responsible for Large Currency Exemption List and reviewing Currency Transaction Reports before officer approval.- Responsible for having a teller drawer and filling in as needed- Responsible for rolling coin, completing TMS daily, maintaining Bait Money records, ordering foreign currency, obtaining Canadian rates for currency and coin and reporting counterfeit bills to the Secret Service.- In charge of working supply of Cashiers Checks, Bank Money Orders and Night Drop keys.- Dual Control for Safekeeping and Collateral. Maintains second half combination to the Vault, Night Drop, and all ATM machines.- Maintain one year of Teller Tapes and Balancing Sheets. Go to drive-in quarterly to clean out previous records.- Responsible for helping tellers when they are out of balance, checking Night Drop daily at 3:00 PM and performing cash counts on tellers who go on vacation or terminate.- Orders and sell currency from the Federal Reserve through UBB. Balancing Cash to the General Ledger every morning and Main Bank ATM. - Handling all the vault money and balancing the vault at the end of every day. Supervises funds transfer operations.- Ensures accurate information retention and record keeping.- Has the ability to fill in for any employee under your supervision as necessary.- Maintains regular contact with outside vendors.- Responds to and resolves customer questions/concerns regarding deposit related products, and services.- May process customer requests and transactions, as appropriate and verify wire transfers as needed.- Participates with Senior Management in establishing specific goals for the department; implements strategies to achieve these goals.- Assists in the selection of new personnel as appropriate.- Makes provisions for the proper orientation and training of new personnel; trains new personnel as required.- Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter.- Organizes, and distributes work among assigned personnel.- Communicates with other department supervisors, and appropriate staff personnel in order to integrate activities.- Provides timely reporting to the appropriate groups or individuals.

experience

1-4 years

skills

- Ability to work independently- Detail Oriented- Ability to train others and facilitate a team environment- Good organizational and time management skills- Flexible and adaptable to a changing environment

qualifications

- High School diploma or equivalent (GED) / college preferred.- 4 years in banking related experience supervisory role- Commitment to provide exceptional customer service- Knowledge of banking products and services- Possess knowledge in the following areas: Loan payments, Credit Ratings, Balancing of the Coin Machine, Balancing the ATM?s, Balancing Cash Advance Machine and Rolling coin.- Strong communication skills

education

High School