Job Description:

Health Affairs & Content Approval Manager

In line with Royal Canin's ambition to become the reference in health through nutrition for cats and dogs, the Health Affairs function plays a critical role in driving our agenda in the cluster and establishing Royal Canin as a scientific thought leader for our external stakeholders, partners and customers.

The Health Affairs & Content Approval Manager is responsible for effectively implementing and continuously improving the scientific communication and engagement activities in their respective cluster.

The Health Affairs & Content Approval Manager is responsible of sharing knowledge about clinical nutrition both in written form and orally to varying audiences both internally and externally, to support Royal Canin activation plans across all channels of the business.

The Health Affairs & Content Approval Manager nurtures powerful relationships with important stakeholders through consulting and active collaboration.

The Health Affairs & Content Approval Manager acts as an internal scientific advisor, delivering internal training and education, and ensuring a robust technical and scientific knowledge base across teams and functions particularly customer-facing roles.

This role is part of the cluster Health Affairs team and reports to the Cluster Health Affairs Lead.

Deliver internally and externally Scientific education in the cluster: 
•    Implement as part of the Cluster Health Affairs team the development of all scientific communication materials and trainings for the Associates
•    Provide the necessary technical/ product support by adapting and producing content and materials on the respective platforms, providing trainings for external stakeholders (consumers, veterinarians, veterinary technicians/nurses, students, breeders)
•    Provide technical/product support to key areas of the business in particular customer-facing teams (field sales, Consumer Care), Demand teams, and other functions ad hoc
•    Build and leverage Royal Canin Academy plan for the cluster to drive product recommendations

Enhance Scientific Influence and Product experience externally:
•    Ensure high level of academic excellence by delivering scientific and nutrition presentations at vet schools- vet universities, and conferences in various formats in clinical nutrition towards all our relevant stakeholders,   
•    Represent Royal Canin at local conferences/exhibitions, scientific spokesperson with specific media, when necessary
•    Contribute to the implementation of the strategy to manage Key Opinion Leaders and Key influencer relationships, processes, resources to drive our category
•    Deliver agreed initiatives increasing the reach of our messaging vis a vis KOLs such as Specialists, Veterinary School/University Academic leaders, Influential veterinary professional associations and scientific societies/groups
•    Provide delivery of technical /scientific articles for trade magazines/ vet media in coordination with the Demand teams
•    Where agreed, represent scientific interests of Royal Canin to industry groups and trade associations where appropriate in collaboration with Regulatory Affairs, Public Affairs and in coordination with the Corporate Affairs Director

Secure Scientific review, validation and Approval of Contents: 
•    In line with the agreed Contents Operating Model, endorse the responsibility of the content verification process user for agreed set of materials
•    Validate the market assets in line with the process and check their level of substantiation, tone of voice and scientific relevance
•    More particularly check accuracy, the associated substantiation level, and level of risk, in accordance with our Corporate, Branding and Editorial guidelines

Collaborate with the internal stakeholders:
•    Implement the Scientific Communications Activation Programs in alignment with Demand teams for Executional Excellence. 
•    Participate actively to the European regional Health affairs community, sharing best practices and learning new capabilities
•    Support our Consumer Care associates in answering complex questions and enquiries in order to drive pet owners’ experience 
•    Review scientific communication material as needed for marketing and digital communication

As a member of the Royal Canin Cluster Health Affairs team, this role will work in partnership with Health Affairs peers and with the Demand resources across VCM to ensure our Health Affairs tactics are driving our scientific impact while delivering against business priorities.

Success in the role requires proactive collaboration within the regional Health Affairs community in order to benefit from guidance and playbooks to amplify shared tactics, building on the Health Affairs archetype roles, the company values and current scientific knowledge.

Education & Professional Qualifications

DVM degree, or an equivalent Graduate University Degree in Animal Biology, Food Science Engineering, Food Safety or Human Nutrition

Knowledge / Experience

Very good knowledge of canine and feline nutrition, particularly in a veterinary clinical contextVery good presentation and communication skills, particularly to a scientific audienceExperience in scientific stakeholders' management Strong organizational skills and attention to detailExtensive computer skills with Microsoft Office proficiencyFluent in both English and NorwegianExperience in scientific communication, veterinary professional training, or equivalent, considered as an asset

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.