Health Assistant Primary Care - AdventHealth Centra Care

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Part Time

Shift : Days

Location: 33670 US HWY 19 N, Palm Harbor, 34684

The role you’ll contribute:

The Health Assistant, under close supervision, provides appropriate care to patients as well as follows AdventHealth service standards. This may include safely and effectively greeting patients, obtaining clinical information, financial and demographic information. Responsible for patient intake process, obtaining vital signs, reviewing patient record to update quality metrics and close care gaps. May also be responsible for duties such as equipment sterilization, equipment maintenance, and following up on messages. Performs office duties as needed; which includes but is not limited to, verifying insurance, collecting copays, assisting with incoming calls and scheduling necessary appointments.

The value you’ll bring to the team:

All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Front Office Duties:

Demonstrates through behavior AdventHealth's Service Standards of Know Me, Love Me, Make it Easy and Keep Me Safe.

Drives customer service initiatives by creating and owning the patient experience

Reviewsappointmentbookingsinadvanceandensurepatientsreceiveappointment reminders.

Verifyandvalidateinsurancepriortoappointmentdate.

Completescheckinprocess,securingcopaysandbalanceamounts.

Verifiesconsentformsarecompletedanduptodate.

Maintainstimelyflowofpatientsandkeeppatientsuptodateofanydelays.

Respondstoandreturnsin-comingtelephonecallsinatimelymanner.

Clinical Duties:

May complete vitals after successful completion of competency validation.

Performs chart prep for patients by searching for imaging or referral reports from other facilities.

Able to document allergies, problems with vital signs after competency validation

Responds appropriately in clinical emergencies and triage situations under the supervision of the provider.

Participates in disinfection of common areas as assigned and readies exam rooms for patients by following disinfection guidelines

Appropriately complete check-out duties to set up appointments for next visit

Assists with scheduling and prior authorization of stat referrals and/or orders.

Reviews and responds to patient and staff messages (voicemail, email, portal) as directed by the provider

Performs required quality checklists to ensure safety of the patient

Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy and follows safety regulations.

Responsible for stocking of exam rooms and inventory of supplies

Assists in cleaning, disinfecting and sterilization of instruments according to AHMG policy.

Performs routine maintenance on equipment such as the autoclave.

Participates in departmental performance improvement initiatives

Performs duties within the scope of the Health Assistant as needed by the provider to ensure the smooth operation of the practice.

The expertise and experiences you’ll need to succeed :

Minimum qualifications:

High School diploma

Experience in customer service

CPR certification

Preferred qualifications:

EMT student

Phlebotomist student

CNA

MedicalAssistingorNursingPrograminProgress

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Care

Organization: AdventHealth Centra Care

Schedule: Part-time

Shift: 1 - Day

Req ID: 24045543

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.