BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Position Details:

Location: Onsite (Traveling between BayCare hospitals)Status: Full timeShift: 8:00 AM to 4:30 PM Days: Monday through Friday (Saturdays during events)

 This Health Care Navigator opportunity is a full-time position. This position requires traveling and on-site work with the hospitals.

Responsibilities:

The Health Care Navigator Coordinator functions as a CMS Licensed, Health Care Navigator providing eligibility and enrollment assistance to uninsured/underinsured individuals and families and to anyone seeking more affordable health care options. The Health Care Navigator Coordinator participates in community events, travels to offsite locations to meet with individuals, and public speaking to raise awareness about health insurance coverage options and CHNA activity. As part of the Financial Assistance department, this position supports all efforts to assist patients with health care access issues; including enrollment, education, appointments, transportation and prescriptions. The Health Care Navigator Coordinator serves as a departmental contact for policy and procedure standards, coordinates information and processes with other departments and outside agencies, and provides training and mentoring on an on-going basis for the Health Care Navigator team.

Specific Skills:

Customer service skillsAdministrative and clerical skillsOrganizational skillsKnowledge of regulatory standards appropriate to positionMedical terminology use and understandingWritten and verbal communication skillsWork with a teamComputer skills appropriate to position

 

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve. 

 

Certifications and Licensures

CMS Healthcare Navigator (within 6 months of hire)OR Certified Application Counselor Certification (within 6 months of hire)

Education

Required High School or equivalent

Experience

Required 4 years of healthcare access promotion, social services, or community outreach AND 1 year of working knowledge with public assistance applications for healthcare with a High School DiplomaOR 2 years of healthcare access promotion, social services, or community outreach AND 1 year of working knowledge with public assistance applications for healthcare with an Associate Degree1 year direct Health Care Marketplace assistance preferred

Equal Opportunity Employer Veterans/Disabled