Health Care Operations Coordinator- ENT, Highlands Ranch - 35008 University Staff **Description** **University of Colorado Anschutz Medical Campus** **Department: Community Practice** **Job Title:** **Health Care Operations Coordinator- ENT, Highlands Ranch** **Position #: 00827833 – Requisition #:35008** **Job Summary:** Key Responsibilities: + Serve as a liaison between patients, team members, and physicians for all clinic-related issues within scope. + Manage patient communication in a timely, professional manner: in-person, EMR in-baskets, email, fax, telephone, etc. + Schedule clinic appointments and surgical procedures across multiple sites of practice. + Obtain and upload all necessary documents and lab results before appointments and surgery. + Confirm upcoming surgery dates and patient appointments. + Respond to patient requests such as self-pay estimates, quotes for procedures, and return-to-work letters via phone request, email, MHC, and EPIC in-baskets. **Work Location:** Onsite **Why Join Us:** **Why work for the University?** + Medical: Multiple plan options + Dental: Multiple plan options + Additional Insurance: Disability, Life, Vision + Retirement 401(a) Plan: Employer contributes 10% of your gross pay + Paid Time Off: Accruals over the year + Vacation Days: 22/year (maximum accrual 352 hours) + Sick Days: 15/year (unlimited maximum accrual) + Holiday Days: 10/year + Tuition Benefit: Employees have access to this benefit on all CU campuses + ECO Pass: Reduced rate RTD Bus and light rail service **Position #: 00827833 – Requisition #:35008** **Job Summary:** Key Responsibilities: + Serve as a liaison between patients, team members, and physicians for all clinic-related issues within scope. + Manage patient communication in a timely, professional manner: in-person, EMR in-baskets, email, fax, telephone, etc. + Schedule clinic appointments and surgical procedures across multiple sites of practice. + Obtain and upload all necessary documents and lab results before appointments and surgery. + Confirm upcoming surgery dates and patient appointments. + Respond to patient requests such as self-pay estimates, quotes for procedures, and return-to-work letters via phone request, email, MHC, and EPIC in-baskets. **Work Location:** Onsite **Why Join Us:** **Why work for the University?** + Medical: Multiple plan options + Dental: Multiple plan options + Additional Insurance: Disability, Life, Vision + Retirement 401(a) Plan: Employer contributes 10% of your gross pay + Paid Time Off: Accruals over the year + Vacation Days: 22/year (maximum accrual 352 hours) + Sick Days: 15/year (unlimited maximum accrual) + Holiday Days: 10/year + Tuition Benefit: Employees have access to this benefit on all CU campuses + ECO Pass: Reduced rate RTD Bus and light rail service **Diversity and Equity:** **Qualifications:** **Minimum Qualifications:** + Associate's degree. + 3+ years of healthcare clinic experience. + **Substitution:** A combination of education and related technical/paraprofessional experience may be substituted for the associate's degree on a year-for-year basis. **Preferred Qualifications:** + Bachelor's degree in management or healthcare-related field. + 5+ years of healthcare clinic experience in area of specialty. + Ambulatory quality improvement (QI) experience. + Experience in use of registry data and quality systems. + Medical Assistant, Certified Medical Assistant, or LPN preferred. + Bilingual, Spanish-speaking. **Conditions of Employment:** + Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or American Red Cross healthcare provider-level CPR certification. + Must be able to work in person. + Must be able to travel to alternate locations as assigned. **Knowledge, Skills, and Abilities:** + Ability to effectively communicate at all levels, including physicians, leadership, and staff within the various affiliate organizations (CU SOM, UCH, Children's Colorado, CU Medicine). + Ability to work within large, complex healthcare systems. + Ability to analyze and interpret data. + Ability to develop and deliver presentations. + Ability to document effectively. + Ability to deal calmly and courteously with people. + Ability to deal with stressful situations. + Ability to finish tasks promptly. **How to Apply:** **Screening of Applications Begins:** **Anticipated Pay Range:** _or hiring range_ _or hiring range_ **ADA Statement:** **Background Check Statement:** **Vaccination Statement:** **Job Category** **Primary Location** **Schedule** **Posting Date** **Unposting Date** Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/) The Healthcare Operations Coordinator coordinates activities with the Practice Manager to ensure efficient, cost-effective business operations of the practice on a day-to-day basis by performing a variety of tasks. The Coordinator is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to answering patient calls, managing in-baskets through EMR, informing patients of lab results, entering orders, and scheduling procedures. The Coordinator collaborates with the Practice Manager to plan, organize, communicate, coordinate, administer, teach and evaluate nonclinical staff in their service to patients. The Coordinator contributes to the growth of the medical practice by promoting an excellent, positive, professional image and actively participates as a member of the team and carries out all leadership responsibilities in accordance with the policies and procedures of the practice and the University of Colorado School of Medicine (CUSOM). – this role is expected to work onsite and is located in Highlands Ranch, CO. Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more! The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. We have AMAZING benefits and offerexceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including: There are many additional perks & programs with the https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=Health Care Operations Coordinator- ENT, Highlands Ranch The Healthcare Operations Coordinator coordinates activities with the Practice Manager to ensure efficient, cost-effective business operations of the practice on a day-to-day basis by performing a variety of tasks. The Coordinator is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to answering patient calls, managing in-baskets through EMR, informing patients of lab results, entering orders, and scheduling procedures. The Coordinator collaborates with the Practice Manager to plan, organize, communicate, coordinate, administer, teach and evaluate nonclinical staff in their service to patients. The Coordinator contributes to the growth of the medical practice by promoting an excellent, positive, professional image and actively participates as a member of the team and carries out all leadership responsibilities in accordance with the policies and procedures of the practice and the University of Colorado School of Medicine (CUSOM). – this role is expected to work onsite and is located in Highlands Ranch, CO. Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more! The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. We have AMAZING benefits and offerexceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including: There are many additional perks & programs with the CU Advantage (https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=https://advantage.cu.edu/) . The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment. For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Janelle.Mitton@cuanschutz.edu (https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=Janelle.Mitton@cuanschutz.edu) Immediately and continues for 5 days. The starting salary range () for this position has been established as $52,344. The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=http://www.cu.edu/node/153125) The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=hr.adacoordinator@cuanschutz.edu) ​. The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) . Application Materials Required: Cover Letter, Resume/CV, List of References : Professional Support Services : Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21994 - SOM-DEAN DO CPD - OTOLARYNGOL : Full-time : Sep 26, 2024 : Oct 2, 2024, 5:59:00 AM Posting Contact Name: Janelle Mitton Posting Contact Email: Janelle.Mitton@cuanschutz.edu (https://apptrkr.com/get\_redirect.php?id=5677358&targetURL=Janelle.Mitton@cuanschutz.edu) Position Number: 00827833jeid-2613c15db8a3eb46aea7010a80b8d1d7 The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.