**Title: Health Educator** **Location:** This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations. The **Health Educator** will be responsible for responding to inbound inquiries for disease management or medication alert programs. **How you will make an impact:** ​ + Provides information to members eligible for disease management or medication alert programs. + Makes outbound attempts to program members to provide health information according to program standards. + Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program. + Diffuses situations with members who are resistant to health coaching and/or disease management interventions. + Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health. + Assists with increasing participants motivational level by addressing barriers and assessing needs. + Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes. + Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs. + May coordinate with others in the multi-disciplinary clinical team. **Minimum Requirements** + BA/BS in appropriate field of specialization. + Minimum of 2 years of related experience in direct care health education exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background. + For associates working within Puerto Rico who are member or patient facing either in a clinical setting or in the Best Transportation unit, a current PR health certificate and a current PR Law 300 certificate are required for this position. **Preferred Qualifications** + Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred. + Certification or advanced certification and/or license appropriate to field of specialty preferred. + **Able to work 8hr shift between 10:00am - 7:30pm EST highly preferred.** For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.