Health Enrollment Specialist - Outreach Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4647223) Apply  Health Enrollment Specialist - Outreach Salary $49,899.20 - $69,846.40 Annually Location Commerce City, CO Job Type Temporary 3 Job Number 06705 Department Public Health Department Division Health Equity and Strategic Iniatives Opening Date 09/05/2024 Closing Date 9/19/2024 11:59 PM Mountain Our Mission At Adams County, our team members engage in top-notch opportunities to grow and expand their impact. We cultivate an inclusive and innovative culture where diversity matters! Diversity, Equity & Inclusion (DEI) is a core cultural competency at Adams County, and we actively seek and welcome applicants that bring diverse experiences and value inclusion. Cultural Competencies/EEO Adams County is an equal opportunity employer. We strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status,marital status or any other legally protected characteristic. Position classification Onsite -- Job duties and expectations require employee to be regularly scheduled onsite. + Description + Benefits + Questions What Success Looks Like In This Job As part of the Health Enrollment Team (HET), the Outreach & Enrollment Specialist position provides 1:1 enrollment assistance and navigation for the Connect for Health Colorado Marketplace, OmniSalud program, Health First Colorado (Medicaid), and Child Health Plan Plus (CHP+). The candidate for this position will share information about health coverage more broadly at community events, health literacy education classes, and through public outreach campaigns. The goal of the Health Enrollment Team’s work is to remove barriers and improve access to care throughout Adams County. With support from the Health Enrollment Team Supervisor and Health Equity and Strategic Initiatives Division at Adams County Health Department (ACHD), the Outreach & Enrollment Specialist will connect with individuals and organizational partners to be a trusted presence in the community for those needing to access to health care through enrollment in medical assistance programs. This is a temporary full time position we are seeking candidates who are looking to work 40 hours/week (1.0 FTE). The position will be based throughout Adams County and should expect to travel frequently to ACHD offices and community sites. Spanish fluency is required for this position. A $2,000 Language Pay Incentive is available for employees who utilize their skill in Spanish 30% of the time or more and pass a basic fluency test. The $2,000 Annual Base Pay adjustment is spread out over the year. Examples of Duties for Success Enrollment Assistance (80%): + Provides enrollment, navigation, and support services in English and Spanish for clients seeking health coverage through the Connect for Health Colorado Marketplace, OmniSalud program, Health First Colorado (Medicaid), and Child Health Plan Plus (CHP+). + Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and free health insurance programs. + Effectively communicates eligibility rules and regulations, rights and responsibilities, benefits, reasons for approval or denial, and rights to appeal to clients. + Provide information and answer any questions about coverage options and cost-sharing requirements, including premiums and out-of-pocket costs. + Educate customers about changes in circumstance that may affect their eligibility for coverage and provide assistance in making changes to coverage or maintaining eligibility for coverage, as needed. + Participates in escalation processes with clients as needed. + Provide structured patient education on health coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals. + Attend and successfully complete all required training programs and participate in ongoing conference calls, webinars, and other professional development opportunities. + Accurately provide required reporting to track goal achievement and client satisfaction. Outreach and Health Literacy Education (20%): + Identifies locations and strategic partners in the community for concentrated outreach efforts. + Continually identifies hard-to-reach or underserved populations within Adams County and strategizes ways to increase medical assistance benefits to Adams County residents, with a focus on the Spanish-speaking, refugees, and asylee communities. + Establishes relationships with community-based organizations, employers, schools, childcare providers, health care providers, faith-based, and various community agencies reaching hard-to-reach populations. + Attends and coordinates coverage at outreach events, including maintaining inventory of outreach materials and maintaining timely, accurate and complete records of program outreach activities and statistics. + Supports the development and implementation of bilingual curriculum for enrolling in and using health insurance. + Partners with local agencies and community-based organizations to provide health literacy classes to target populations. Other: + Actively participate in meetings, collaborations, planning, and outreach activities within the Health Equity & Strategic Initiatives Division and Adams County Health Department. + Performs other related duties and responsibilities as required, including potential activation during a public health emergency. + Maintain Certified Application Counselor training and certification status to perform duties. + Excellent communication skills and ability to build and maintain stakeholder relationships to serve diverse client populations and create referral networks. + Self-directing and able to work at multiple levels to serve clients effectively and timely. + Demonstrate and maintain the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA) including knowledge of confidentiality practices for Personally Identifiable Information (PII) and Personal (also known as Protected) Health Information (PHI) standards. + Collects data utilizing various tracking tools that have been developed to monitor performance. Qualifications for Success + Interpersonal skills that promote partnership and collaboration among agencies and others throughout Adams County working on client outreach and education. + Ability to effectively coordinate and plan with neighborhood groups, non-profit organizations, county departments, and municipalities. + Desire to serve hard-to-reach populations within Adams County with a compassion and understanding. + Willing and able to travel throughout the county and occasionally work evenings and weekends, as required for outreach events. + Perform a wide variety of administrative and coordination duties with little or minimal supervision. + Knowledge in health coverage assistance programs, with a focus on the Connect for Health Colorado marketplace and OmniSalud. + Adheres to Adams County Health Departments Mission, Vision, Norms and Values. + Ability to communicate clearly and concisely in Spanish and English, both orally and in writing. + Proficient in Microsoft Word, Excel, Outlook, and power More Qualifications for Success Education: + A High School Diploma or G.E.D. is required. Experience: + Requires a minimum of three years’ experience in customer service or customer-facing role. + Requires one year experience with accurate, time-bound data entry. + Spanish speaking highly preferred – We offer language pay, which is added to your base salary upon passing a proficiency test. Preferred Qualifications: + Bachelor’s Degree in a healthcare profession, education, social work, or a related field. + At least two (2) years of experience providing application assistance Connect for Health Colorado is highly preferred. + Previous experience working with communities who primarily speak a language other than English. + Previous experience using Colorado PEAK for public benefits enrollment. + Previous experience with marketing, social media, and public information campaigns. + Previous experience developing and teaching health education curriculum. License or Certificate: + Must possess a valid Colorado Driver's license. Background Check: + Must pass a criminal background check. Adams County complies with Colorado’s Job Application Fairness Act (“JAFA”). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant’s age, date of birth, or dates or attendance or graduation. Employees in this benefit class are eligible based on the number of hours worked and the duration of employment. Employees who work within the parameters below are eligible to participate in the 457b deferred compensation plan: + Duration - 3 months or less + Weekly Hours - Any + Break in Service Requirement - 13 weeks + Lactation friendly certified workplace OR + Duration - Up to 12 months + Weekly Hours - 29 or less hours + Break in Service Requirement - 13 weeks Employees who work within the parameters below are eligible to participate in the the medical plan for the employee and child(ren) only as well as the 457b deferred compensation plan: + Duration - At least 3 months and up to 12 months + Weekly Hours - 30 or more + Break in Service Requirement - 13 weeks + Lactation friendly certified workplace 01 Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position. + Yes, I understand and agree + Yes, I understand but disagree. 02 A requirement for this role is completion of a High School Diploma or GED. Do you meet this requirement? + Yes + No 03 This role requires a minimum of three years' experience in customer service or customer-facing role. Do you meet this requirement? + Yes + No 04 This role requires one year of experience with accurate, time-bound data entry. Do you meet this requirement? + Yes + No 05 Are you bilingual in Spanish? If so, please indicate your skill level. 06 How has your background and experiences prepared you to be effective in an environment that values diversity and is committed to inclusion? 07 Please describe your experience working with diverse cultures. 08 What does it mean to you to serve the Adams County communities? Required Question Agency Adams County Address 4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213 Website http://www.adcogov.org/current-career-opportunities Apply Please verify your email addressVerify Email