The Health Information Clerk provides medical records/clerical support to department/unit or clinic. Including but not limited to: maintaining confidentiality of medical records, control access to file room, ensure that records are signed out and returned, scan medical records into designated EMR. Able to navigate and obtain data from the designated EMR. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls. Ensures Charts are stored/maintained in compliance with HIPAA regulations.

Essential Duties:

Maintains confidentiality of medical records. Controls access to file room. Ensures that records are signed out and returned.Pulls patient charts. Delivers and retrieves patient charts.Files information such as progress notes, laboratory reports, x-ray results and correspondence into patient paper charts.Creates new charts with appropriate labels and dividers.Releases patient information to requesting parties following established confidentiality procedures. Answers patient inquiries for prescription refills.Makes copies of dictated reports and/or medical records and forwards as indicated.Batches and inputs patient information into the computer and retrieves patient demographic data.Answers telephones.Enter prescription refill requests into EMRDelivers and picks up mail as assigned.Scans records into patient’s electronic chart.Pulls files and organizes them in boxes to be purged and sent to storage as needed.Sort gathered charts/documents according to physicians daily schedule while making notes of missing or incomplete records.Understands Suspension Process and how to remove a physician from the suspension list if applicable in their department/unit/clinic.Uploads CD’s into the PACS System if applicable in their department/unit/clinic.Performs other duties as assigned.

Required Qualifications:

Req High school or equivalentReq Organization/time management skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Demonstrate excellent customer service behavior.Req Ability to communicate effectively, written and orally.Req Able to function independently and as a member of a team.Req Understands and practices proper release of information for patients and/or requestors, maintaining confidentiality policies.Req Understands hospital Dictation System and how to look up dictations.Req Demonstrates ability to understand policies and procedures and priorities.

Preferred Qualifications:

Pref 6 - 12 months Medical Records, clerical and/or customer service experience.

Required Licenses/Certifications:

Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $21.00 - $28.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.