Health Navigator WFH Flexible • New York, NY (http://maps.google.com/maps?q=New+York+NY+USA+10018) • Access to Healthcare Job Type Full-time Description The Health Navigator (HN) is responsible for performing health insurance enrollments, outreach, and educational presentations related to the NYSOH Navigator Program. The HN is responsible for ensuring all individual monthly deliverables are met in accordance with funder requirements. The HN is responsible for ensuring timely and effective client advocacy services in the areas of insurance & health care access. Essential Job Functions The following duties are mandatory requirements of the job: + Provide healthcare education to consumers about how to use the NYS of Health website and marketplace, choose a health insurance plan, or make changes to an existing plan. + Assist clients to obtain all required documentation to obtain a new health insurance plan. + Conduct targeted educational presentations both onsite, at GMHC, at community events, private businesses, and community partners to promote the program and availability of health insurance. + Conduct outreach to promote the program and identify fixed sites that may benefit from health insurance enrollment assistance. + Document deliverables and services in applicable databases. + Adheres to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution. + Perform continuous quality improvement activities as per the triad management model to ensure program performance, in collaboration with program team. Education and Certification + Bachelor’s degree preferred; High School Diploma required. + Bi-Lingual (Spanish-speaking) preferred + Willingness to receive navigator training and remain certified for duration of employment. Requirements Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all the following: + Must have extensive knowledge of the challenges and opportunities presented to PLWHA. + Proficiency in Microsoft Office products such as Outlook, Word, and Excel. + Excellent written and interpersonal communication skills. + Must have three or more years’ experience with social services, including government benefits. Successful candidates will welcome the opportunity to work in a racially and gender-diverse environment and to contribute to a positive and inclusive atmosphere. Working at GMHC requires a demonstrated awareness of and commitment to the concerns of the breadth of the communities that we serve. Prior work with non -profit agencies or work on behalf of LGBTQ+ communities and/or people living with HIV is highly desirable. Experience working with other historically marginalized communities (in a professional or volunteer capacity) is also desirable. This is a Hybrid position which requires some days in office Salary $52,500 per year Salary Description $52,500