Management Level

Associate

Job Description & Summary

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

MAIN PURPOSE OF THE JOB

The main function of this role is to ensure the safety and well-being of all occupants within the Waterfall building by conducting risk assessments, implementing health and safety protocols, ensuring compliance with regulations, managing emergency preparedness, and coordinating with various teams to maintain a safe and efficient working environment.

PERFORMANCE GOALS (WHAT)

Risk Assessment and Hazard Identification:

Assist in conducting regular risk assessments and hazard identification across the Waterfall building.

Assist in developing and implementing corrective actions for identified risks.

Assist in ensuring that all identified hazards are documented, monitored, and resolved promptly.

Regular inspections internal and external to the outside the building.

Inspections and corrective measures done immediately on where errors are noticed.

 

Health and Safety Training:

Assist in designing and delivering health and safety training programs for employees, contractors, and visitors.

Assist in ensuring that all employees, including fire marshals and first aiders, are adequately trained and certified.

Assist in coordinating regular refresher training sessions and keeping training records up to date.

Constantly engaging with the trained Fire Marshals in all floors of the building.

Checking all the certificates that are about to expire and prepare and arrange First Aid Training.

 

Compliance Monitoring:

Assist in ensuring that the Waterfall building complies with South African OHS standards and PwC’s internal safety policies.

Assist in regularly updating and maintaining OHS documentation, including safety files, incident reports, and audit records.

Assist in liaising with internal auditors and external regulatory bodies during health and safety audits.

Supervision of contractor staff on site to ensure work is done safely and SOPs are followed.

 

Emergency Preparedness and Response:

Assist in the development and implementation of emergency response plans, including evacuation procedures.

Assist in coordinating and participating in emergency drills, ensuring that all staff are familiar with emergency protocols.

Assist in monitoring and maintaining emergency equipment such as fire extinguishers, alarms, and first aid kits.

 

Incident Management:

Assist in investigating workplace incidents, accidents, and near misses, and ensuring that corrective actions are implemented.

Assist in maintaining a detailed incident log and reporting all incidents to the Safety and Security Manager and relevant authorities as required.

Assist in completing and submitting WC1.2 forms to the Department of Labour as necessary.

Assist in incident investigation within the firm.

 

Health and Hygiene Standards:

 

Assist in monitoring and enforcing hygiene standards across the Waterfall premises, working closely with the cleaning and maintenance teams.

Assist in conducting regular inspections of work areas to ensure they meet health and safety standards.

Assist in addressing any hygiene-related complaints or issues promptly.

 

Health and Safety File Management:

 

Assist in maintaining and updating health and safety file records, ensuring all documentation is accurate and compliant.

Assist in performing spot checks on service providers while they are working on-site to ensure adherence to safety protocols.

Assist the security teams to safeguard the premises and always keep all employees and clients safe.

 

Onboarding of Sub-Contractor Staff:

 

Assist in managing the onboarding process for new sub-contractor staff (e.g., cleaners, catering teams), ensuring they are integrated into PwC’s operations with a clear understanding of health and safety protocols.

Assist in providing necessary health and safety briefings and training to sub-contractor staff.

 

Quarterly Health and Safety Meetings:

 

Assist in organizing and maintaining quarterly health and safety meetings, ensuring that all stakeholders are informed and engaged in continuous improvement of safety standards.

Taking minutes of meetings for quarterly health and safety committee meetings, and any other health and safety meetings as required by the health and safety manager.

 

General:

Work and contribute as part of the infrastructure (Facilities) Management team.

Support other teams in case of absent teammates.

Drive and assist with environmental sustainability.

INPUT (HOW)

Conduct regular inspections both inside and outside the building.

Engage constantly with trained Fire Marshals on all floors.

Check certificates for expiration and arrange First Aid Training.

Monitor and check escape routes daily.

Implement immediate corrective measures when errors are noticed.

Keep security registers safe and assist security officers.

Interact with security officers at all entry points.

Assist in incident investigations and safeguard premises.

Ensure contractors complete their services on time and monitor security-related equipment.

Liaise with Finance, Senior Office, Archives, and Maintenance managers.

OUTCOME / EVIDENCE OF COMPETENCE (MEASURABLE)

Risk Assessments: Documented risk assessments and hazard identification reports.

Corrective Actions: Records of implemented corrective actions and their outcomes.

Training Programs: Attendance records, training materials, and certification logs.

Compliance: Up to date OHS documentation, audit records, and compliance reports.

Emergency Preparedness: Documented emergency response plans and drill reports.

Incident Management: Detailed incident logs, investigation reports, and WC1.2 forms.

Hygiene Standards: Inspection reports and records of addressed hygiene issues.

File Management: Accurate and compliant health and safety file records.

Security Coordination: Records of interactions with security officers and incident logs.

Onboarding: Documentation of onboarding processes and training records for sub-contractors.

Meetings: Minutes and action items from quarterly health and safety meetings.

ENABLERS

(KNOWLEDGE, SKILLS & ATTRIBUTES)

KNOWLEDGE

Occupational Health and Safety Act (OHSA): Understanding the requirements and compliance standards set by the OHSA.

Building Regulations: Familiarity with the National Building Regulations and Building Standards Act.

Fire Safety Regulations: Knowledge of fire safety standards and protocols specific to South Africa.

Knowledge and experience with ISO 45001 and 9001 will be advantageous.

Knowledge and experience with sustainability (i.e. ISO 14001) will be advantageous. 

Knowledge of fire-life-safety systems in buildings.

Ability to conduct thorough risk assessments and hazard identifications.

Developing and implementing emergency response plans and conducting drills.

Procedures for investigating and reporting workplace incidents and accidents.

SKILLS

Ability to conduct thorough risk assessments and hazard identifications.

Developing and implementing emergency response plans and conducting drills.

Investigating and reporting workplace incidents and accidents.

Effective communication with employees, contractors, and regulatory bodies.

Ability to deliver clear and engaging training sessions and presentations.

Good in documenting incidents, risk assessments, and compliance reports.

Ability to prioritize tasks and manage time effectively to ensure all duties are completed efficiently.

Skills in maintaining accurate and up-to-date health and safety records.

Ability to coordinate with various teams, including security, maintenance, and external contractors.

Leading and motivating teams, including fire marshals and first aiders.

Working effectively as part of the facilities management team and supporting other teams when needed.

Experience with Microsoft 365 (Outlook, PowerPoint, Word, Excel).

Knowledge of AI is an advantage.

ATTRIBUTES

Attention to detail.

Strong communication skills.

Problem-solving ability.

Leadership qualities.

Team-oriented mindset.

Organizational skills.

Proactive approach.

Adaptability.

Analytical thinking

Time management skills

Reliability

Integrity

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Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Job Posting End Date

March 1, 2025