Req #: 243499 Department: UW MEDICAL CENTER-MONTLAKE - REHAB THERAPIES Posting Date: 02/19/2025 Closing Info: Open Until Filled Salary: $9,244 - $15,000 per month Shift: First Shift Notes: **WHAT’S IMPORTANT TO YOU?** + Find out if The Whole U will help you achieve your wellness goals! + As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-contract-covered-exempt-20240419-a11y.pdf) **University of Washington Medical Center – Montlake – Rehabilitation Therapies** has an outstanding opportunity for a **HEALTH SERVICES MANAGER** . **WORK SCHEDULE** - FULL-TIME; 40 HOURS PER WEEK; 100% FTE **POSITION HIGHLIGHTS** This opportunity includes management of the Outpatient Rehabilitation Therapy & Exercise Training Center. This position is responsible for operations including fiscal, personnel, quality improvement, productivity and care coordination. Oversees performance evaluation of outpatient rehab therapy staff, maintains performance improvement activities within the department and participates in Quality Improvement activities. Evaluates budget performance versus budget controls and takes appropriate action to remain in budget guidelines. Provides data to the direction for budget development and in devising systems that support efficiency of care. Maintains records pertinent to personnel and the operation of the department. **DEPARTMENT DESCRIPTION** UW Medicine Rehabilitation - Our multidisciplinary team is centered around compassion and innovation. We work closely with many types of specialists to give each patient the best possible path to recovery. Our passion and dedication to our purpose has allowed us to be recognized by the U.S. News & World Report as one of the top rehabilitation programs in the nation. Become part of our team and join our mission to make life healthier for everyone in our community! **PRIMARY JOB RESPONSIBILITIES** Staff supervision, hiring and development: Hires, Manages and Supervises staff of outpatient Rehab Therapy. Regularly performs assessments of staff, providing constructive input and coaches them for performance, facilitates needed training, conducts formal performance evaluations. Interviews, hires, and coordinates orientation of new staff. Oversees development of needed competencies. Responsible for setting exceptional standards for Outpatient Rehab Therapy care across the continuum of care, medical and surgical conditions seen by UWMC and sees that these standards are met and maintained by staff. Communicates the Patients are First expectations and standards to the staff, patients, and others. Performs AIDET audits and leader rounding with staff. Manages staff training and compliance with regulatory standards such as those set by Medicare, The Joint Commission (TJC) and Commission on Accreditation of Rehabilitation Facilities (CARF) in treatment and documentation for all staff. Recruits, interviews, and recommends hiring applicants using criteria developed from input from providers, populations served and own assessment of the needs of the department. Manages student training and residency programs rehab therapy and provides support and mentorship for clinical student supervisors. Plans and leads department staff meetings. Management of Department Operations: Manages therapist schedules and schedules work based on the needs of the patient populations seen to improve patient access, productivity, and staff satisfaction. Manages support staff. Manages service recovery for patients and follow-up. Continuously assesses need for types and numbers of staff based on populations served, volumes, types of referrals, requests from providers and medical center, and evidence-based developments within the scope of licensure. Develops and tracks quality control methods Makes periodic inspections to ensure observance of safety precautions. Manages department supplies and equipment. Ensures equipment safe operation and use. Recommends equipment to optimize therapeutic intervention. Identifies equipment that optimizes patient care and orders equipment. Responsible for writing and updating policies and procedures related to therapy services. Ensures standards written meet the requirements of The Joint Commission (TJC), the Washington State Department of Health, and Commission on Accreditation of Rehabilitation facilities (CARF). Regularly communicates with providers, nursing leadership and staff, and other disciplines to assure needs are being met and that the standards of care are of the highest quality. Regularly communicates to the Director to optimize access, quality of services provided, support, productivity, training and education needs. Tracks patient satisfaction, staff productivity, expenses, revenue and staff satisfaction and reports on these regularly to the Director. Attends entity and enterprise meetings to represent therapy services as assigned. Fiscal management: Including billing, productivity management, budget development, budget monitoring, benchmarking and financial reporting. Quality Improvement: Includes, but not limited to, leading and participating in initiatives that improve care provided by Rehab Therapy. Examples include: improving the coordination of therapy, patient satisfaction initiatives, etc. Participates in overall strategic plan for UWM **REQUIRED POSITION QUALIFICATIONS** • 5 or more years clinical and/or leadership experience as a Physical Therapist, Occupational Therapist or Speech Therapist • Bachelor’s degree or above in Physical Therapy, Occupational Therapy or Speech Therapy • Current Washington State Physical Therapy, Occupational Therapy or Speech Therapy license **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. **Excellence. Exploration. Education.** Become part of our team. Join our mission to make life healthier for everyone in our community. **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.