Summary The incumbent functions within the philosophy, goals, and objectives of Nursing Service as well as Voluntary Services and strives to maintain quality throughout the continuum of care. The primary responsibility of the incumbent is the safe and timely transport of patients in wheelchairs, on a stretcher or ambulatory and items supporting patient care to and from various locations with the Medical Center. Responsibilities Major duties and responsibilities will include, but are not limited to the following duties: Operate trams to transport guests and staff members from remote parking sites. Assist guests with wheelchairs or strollers on/off tram. Provides safe and efficient transportation patients for various locations in the facility. Escorts patients to appointments and other locations within the facility. Communicates with all staff, co-workers, and families and must utilize good interpersonal skills. Support customer service standards, promote a positive image of the hospital, and be sensitive and guarded with confidential information. Trained to identify readily apparent hazardous conditions which might impact patient transport and in various processes required to address and resolve identified conditions. The ability to apply basic infection control/safety management policy and procedure. Knowledge and skill sufficient to observe/report and document the patient's physical and emotional reaction to treatment/transport. Assists in transportation with final salutes. Work Schedule: 8:00-4:30pm Position Description Title/PD#: Health Technician/PD06318A Physical Requirements: This work is physically demanding, requiring periods of walking, sitting, and regular bending, lifting, stooping, stretching, pushing, pulling, reaching, carrying supplies, and similar activities. The use of mechanical lifts when necessary and good body mechanics is expected. Work is strenuous at 1/3 of the time. Incumbent will be caring for patients who may be uncooperative and combative due to physical or emotional illness. Incumbent must have the ability to function under pressure/stress typically associated with daily duties. Incumbent may be required to work, holidays, weekends, or rotating tours intermittently. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-04 grade level: One year of specialized experience (equivalent to the GS-03 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Individual Occupational Requirements (IOR): Applicants must meet the below IOR to be further considered. Specialized Experience, positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. OR For GS-4: Successful completion of 2 years of study that included at least 12 semester hours in subjects related to the position.(TRANSCRIPTS REQUIRED) ***To qualify for this position, applicants must meet the below general experience and the above IOR by the closing date of this announcement General experience would typically include, but are not limited to: Experience assisting and transferring patients in wheelchairs, stretcher, or medical beds. Coordinating patient transportation. Cleaning, storing, of disposing of Reusable Medical Equipment (RME). Conducting inventories of transport equipment. Collecting patient information, orients patients to the hospital. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have two years above high school. (TRANSCRIPTS REQUIRED) OR, Combining Education and Experience: Equivalent combinations of successfully completed post high school education and experience may be used to meet total experience requirements at grades GS-4 Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.