Health Unit Coordinator - TDCJ Telemetry Med/Surg **Galveston, Texas, United States** **New** 1. Select the Job Field UTMB Health Requisition # 2406295 **EDUCATION & EXPERIENCE:** **Minimum Qualifications:** + High school diploma or equivalent. + Completion of an accredited Unit Coordinator/Clerk program, or one-year related jobexperience/college course work. **JOB DESCRIPTION:** To support the daily operation of a patient care unit through clerical support to the health-care team. **ESSENTIAL JOB FUNCTIONS:** + Performs receptionist/secretary activities for assigned area embodying the Principles of Service: + Greets patients, guests, and staff in a courteous manner. + Interacts with and provides services for patients and their families, appropriate to the specialty and age of the patient (as defined in the Unit Addendum). + Utilizes professional telephone etiquette at all times. + Promptly answers telephones and intercoms. + Accurately routes call and message to the appropriate individuals or departments. + Uses basic computer skills and printing equipment to retrieve and process appropriate clinical information from the hospital information system. + Promptly processes electronic mail and messages, i.e.: transmits, receives, and acknowledges them; prints hard copies of incoming mail or messages, or routes them to other terminals as designated; enters dates, time, and identifying data related to mail and messages into an index of electronic files or documents. + Maintains bulletin boards, unit manuals, and files so they are current and in correct order. + Posts flyers in designated areas. + Sorts and distributes incoming unit mail, placing it in the appropriate place/mailbox. + Maintains accurate logs and records. + Organizes and prioritizes various aspects of work. + Promptly and accurately enters and retrieves information through the Hospital Automated System. + Practices positive guest and peer relations: + Consistently communicates in an effective and courteous manner. + Directly addresses or reports and seeks assistance in dealing with guest/customer complaints/concerns. + Establishes and maintains a positive rapport with patients/families, other guests, other departments, and peers. + Maintains unit Medical Records as outlined by UTMB policies and procedures: + Assures that medical records are properly assembled in universal chart order, filed, maintained and repaired. This includes thinning and organizing long stay charts. + Notifies appropriate individuals of orders, admissions, transfers and discharges within 5 minutes of event, as appropriate. + Is proactive with follow up to ensure ancillary services are provided as ordered **Equal Employment Opportunity** UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities. Compensation