Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. Do you thrive in a busy environment and are you able to multi-task successfully? If so, please apply today!

The Patient Advocate coordinates activities to ensure that Medicaid process eligibility for self-pay patients and other underinsured patients.

Duties and Responsibilities:

Assist patients and others to complete forms, applications, and other paperwork. Collect and review patient information to determine patient’s eligibility. Prepare documents, review for accuracy and completeness. Provide technical assistance on agency issues, services, and programs. Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials. Interact with patients at the site to provide real-time service support, address patient concerns. Develop and retain professional relationships with hospital staff. Handle caseload, retrieve, sustain, and communicate all designated reports. Maintain confidentiality and adhere to EMTALA and HIPAA guidelines. Other duties as assigned.

Experience and Qualifications:

1+ year of work experience in health care, medical insurance, hospital, or clinic High School or GED required; associate degree or equivalent from 2-year college a plus. Bilingual Spanish required. Comfortable working in a fast-paced diverse environment Ability to work both independently and collaboratively within a team environment. Excellent communication skills to interact with patients and hospital staff. Ability to travel locally to other work sites. Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint) Familiarity with medical terminology and healthcare processes.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.