Healthcare Sales Assistant

The salary for this role is £12.36 and up to £13.53 across selected locations within London.

No previous experience required & full training will be provided

Healthcare at Boots is changing! We are re-imagining the Boots customer and patient experience to make healthcare more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient’s experience

About the opportunity

As a Healthcare Sales Assistant, your role will be to deliver complete care, giving advice on healthcare products and services; allowing our customers and patients to make informed choices about their healthcare. This role delivers exemplary care in our healthcare business to help our customers’ and patients’ wellbeing to thrive.

Your main duties will include:Delivering exceptional holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and servicesActively interacting with and approaching customers, using The Boots Healthcare Way to ensure the customer has choice of solutions and the right advice to meet their needsActing as the store’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness worldEmbracing and promoting the Boots omnichannel offering and signposting customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)Building strong relationships with their customers and local communityReferring patients to an appropriate healthcare professional when necessary (e.g. Pharmacist)
What you’ll need to haveEnergetic and passionate about finding the best solutions for your customersCurious about patients, customers and their holistic health and wellbeingEmpathetic, approachable and able to interact sensitivelyA team player that loves to contribute to the team and store’s successDigitally savvy and comfortable with embracing technology and the omnichannel offeringCommercially driven and focused on delivering a great customer experienceAn ambassador for the Boots brand and healthcare, eager to learn about everything healthYou will be prepared to learn & be comfortable in completing a Healthcare training Programme at NVQ2 or equivalent
It would be great if you also have

Previous Healthcare Experience, however if you don’t have this, we will be more than happy to train you

Our benefitsCompetitive holiday allowance (with the option to buy more days)Boots Retirement Savings PlanDiscretionary Christmas Gift PaymentGenerous staff discount
We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all.

At the heart of everything we do at Boots, it's with you, that we can continue to change for the better.

To find out more about life and careers at Boots, Click here.

What’s next

If your Healthcare Sales Assistant application is successful, our in-house recruitment team will be in touch to arrange an interview. If you have not been successful, on this occasion you will be notified by email.