The Program Coordinator is a registered nurse who applies clinical expertise in an evidence-based practice.  Applies concepts derived from management and communication theory, group dynamics and clinical judgment to implement the program.  Integrates care with multidisciplinary team (within the hospital, practice and in the community) to facilitate patient care from initial presentation until discharge from the program.

1. Clinical Expert/Consultant: Demonstrates or supports implementations of nursing process for the programs patients.  Recognized advisor sought out for clinical expertise related to the programs disease state.

2. Educator:   Evaluates competency of clinical staff (inside and outside of the hospital), patients, family members, physicians, and community health resources related to the care of the patients within the program.  

3. Researcher:   Functions as a liaison between the Lindner Center, physician and patient to screen and assist in research enrollment and follow up.

4. Case Manager:   Functions as case manager for all the programs patients from time of referral to discharge back to the primary care physician and/or primary cardiologist.

5. Customer Satisfaction:   Actively promotes improved relationships between patients, nursing staff, internal and external customers resulting in improved customer satisfaction.

6. Leader:   Demonstrates professional contribution to and collaboration with the interdisciplinary team and Program Manager. Excellent communication and computer skills required.

7. Safety:  Adheres to all policies and procedures; makes sound decisions and demonstrates ability to handle situations not covered by written or verbal instructions. Monitoring patient medications, reaction, labs and adherence.