Position Summary:

The Local Outside Salesperson provide the highest levels of customer service, promoting the entire line of Heavy-Duty products and programs, calling on new and existing customers.

RESPONSIBILITIES

Establish and maintain good relations with customers by providing courteous, efficient, and professional serviceWork with the Store Manager to provide business planning designed to reach product and sales goalsPromote entire line of Heavy-Duty products and programsContinue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer's representativesCommunicates with customers and leads to identify and understand their product or service needs; leverage parts knowledge to identifies and suggests products and services to meet those needsDemonstrates the functions and utility of products or services to customers based on their needsEnsures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-saleWork with manufacturer's representatives to grow customer knowledge of linesMaintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interestMaintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problemsProvides periodic territory sales forecastsOther duties as assigned

QUALIFICATIONS/COMPETENCIES

Must be at least 18 years of ageValid driver’s licensePrior Heavy-Duty parts background or mechanical inclination is requiredExceptional customer service and communications skills (both written and verbal)Reliable, organized, detailed, and focusedTwo years of related experience and/or training; or equivalent combination of education and experience is preferred.

Position description should not be considered all inclusive. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This position description reflects all essential functions, it does no proscribe or restrict the tasks that may be assigned, and all organizations position descriptions are subject to change at any time.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.