Description Key Responsibilities: + Provide onsite technical support for end-users, including hardware, software, and peripheral troubleshooting. + Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment. + Perform diagnostics and repair of computer hardware, operating systems, and software applications. + Support Windows-based environments, including system imaging, updates, and software deployments. + Manage Active Directory user accounts, including password resets and account modifications. + Assist with network troubleshooting (basic connectivity issues, VPN support, etc.). + Maintain accurate records of support requests using a ticketing system. + Provide technical support for office equipment such as printers, scanners, and conference room AV systems. + Collaborate with the IT team to resolve escalated issues and implement solutions. + Set up and configure new user equipment, including provisioning accounts and email setup. Requirements Qualifications: + Experience: 1-3 years of experience in a PC support or help desk role within a business environment. + Technical Skills: Strong knowledge of Windows OS, Office 365, Active Directory, and basic networking. + Certifications (Preferred): CompTIA A+, CompTIA Network+, or equivalent. + Customer Service: Strong communication skills and ability to work with non-technical end-users. + Problem-Solving: Excellent analytical and troubleshooting skills. + Other: Must be willing to work onsite, Monday through Friday. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .