Description We are seeking entry-level Help Desk Technicians to support a new technology rollout in a healthcare environment. This is a 90-day contract position with the potential for permanent hire based on performance. The ideal candidate is customer-service oriented, eager to learn, and comfortable troubleshooting basic technical issues in a fast-paced healthcare setting. Key Responsibilities: + Provide first-level technical support to healthcare staff during the technology rollout. + Assist with hardware and software installations, configurations, and updates. + Respond to and resolve support tickets via phone, email, and in-person interactions. + Document and track support requests, solutions, and follow-up actions using a ticketing system. + Guide users through technical issues, including login, connectivity, and application support. + Collaborate with other IT team members to escalate complex issues as needed. + Educate end-users on new technology and provide basic training as required. + Ensure compliance with healthcare IT security and privacy standards (e.g., HIPAA). Requirements Qualifications: + Education: High school diploma or GED required. IT certifications (e.g., CompTIA A+, ITIL) are a plus. + Experience: Previous help desk, customer support, or technical support experience is preferred but not required. Entry-level candidates with strong technical aptitude are welcome to apply. + Skills: Basic knowledge of Windows operating systems, Microsoft Office, and common IT troubleshooting techniques. + Strong customer service skills and ability to communicate technical concepts clearly to non-technical users. + Ability to work independently and in a team environment under minimal supervision. + Strong organizational skills with attention to detail. Experience in a healthcare environment or familiarity with healthcare technology systems (e.g., EMR/EHR). Knowledge of remote access tools and ticketing systems. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .