Description We are offering a long term contract employment opportunity for a Help Desk Analyst in Wilmington, Delaware. In this role, you will be assisting with device support, managing accounts, and providing excellent customer service in the tech industry. This is an on-site position where you'll utilize your skills in Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: • Provide efficient support for various devices including Android, Mac, and Apple Devices • Utilize Microsoft and Excel for account management and data processing • Handle account creation and removal in a timely and accurate manner • Apply knowledge of Cisco and Citrix Technologies to troubleshoot and resolve issues • Ensure proper configuration management and deployment of computer hardware • Use Active Directory for account management and access control • Assist with Windows 10 issues and provide necessary updates • Maintain accurate customer records and respond to customer inquiries promptly • Monitor customer accounts and take appropriate action when needed. Requirements • Proficiency in Android Development is required. • Familiarity with Cisco Technologies is necessary. • Knowledge and experience with Citrix Technologies is essential. • Ability to work with Mac Computers is a must. • Mastery of Microsoft tools and software is needed. • Demonstrated experience with Active Directory is required. • Proficiency in managing Apple Devices is important. • Knowledge of Computer Hardware is necessary. • Experience in Configuration Management is required. • Proven track record in successful Deployments is essential. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .