We have an outstanding Contract position for aHelp Desk Analystto join a leading Company located in theCarson, CAsurrounding area. Pay Rate: $30 Responsibilities : + Analyze business issues, define requirements, design computer programs, and recommend automated system controls and protocols to solve organizational information issues + Determine operational objectives, gather information, and evaluate output requirements and formats + Work closely with end users to analyze, define, model, and document systems requirements + Identify project milestones, phases, and elements, and keep the team within the timeline and budget + Construct workflow charts and diagrams, study system capabilities, and write specifications + Develop organizational change management framework and conduct user acceptance testing + Maintain automated system protocols by writing and updating procedures + May create end-user documentation (e.g., user guides, process flow charts, and training materials) and deliver training + Improved business processes thr ough the use of business applications fit for purpose and harmonized across the branch + Successful implementation of applications and changes to applications + Improved communication and understanding between business departments and the customer + Data Analysis + Interview business process owners and key users, analyze and document business processes and requirements, and develop system proposals and functional specifications + Translate diverse business requirements into common functional specifications + Review requests for projects and changes and advice on approval based on, for example, feasibility, compliance with standards, business case, risk, priority + Support the implementation of ERP & other business systems, advise and support key users + Prepare training material, provide training, and support the creation of work instructions + Support the preparation and execution of software testing + Result expectations: + Business applications reflect the needs of the business + Proper specifications to support development by the customer or 3rd parties + Harmonization of business applications and business processes + Well-trained users + Documented systems + Project Management + Act as Business Project Manager during smaller projects or changes + Support the customer and Business Project Manager + Involve internal functions and coordinate and verify work performed by external consultants + Ensure solutions adhere to corporate architecture standards and requirements + Result expectations: + Projects and changes delivered on time, within budget, at good quality, and in accordance with business requirements and architectural standards + Relationship Management + Act as point of contact for questions and information for system and reporting changes + Advice and support the business in the use of Reporting and Business Intelligence tools + Hold periodic meetings with BPOs to evaluate how systems could be improved to solve business problems + Anticipate improvements in business processes or reporting + Result expectations: + Understanding of business needs before formal requests are made + Other + Participate in the definition and maintenance of system and data architecture standards + Support the development of information systems plans + Support the harmonization of business applications, help prepare a realistic roadmap + Result expectations: + Optimized application portfolio and roadmap Basic Hiring Criteria : + Bachelor's degree or equivalent combination of experience & education required Desired Qualifications : + Experience in data analysis with a solid understanding of business processes is preferred + Strong communication skills, both verbal and written + Ability to build and maintain effective relationships + Strong overall ERP knowledge + Requires moderate skill sets and developing proficiency within the discipline + Conducts tasks and assignments as directed + Works under moderate supervision with latitude for independent judgment + Strong decision quality is expected This position requires access to technologies and hardware subject to US national security-based export control requirements. All applicants must be US Persons (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. No company sponsorship will be offered. Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance