Description We are in search of a Help Desk Analyst I to join our team situated in TEMPE, Arizona. This role primarily functions within the technology industry and offers a long-term contract employment opportunity. As a Help Desk Analyst I, you will play a vital role in providing technical support to end users, setting up necessary hardware and software, and maintaining the overall functionality of our company applications. Responsibilities: • Deliver technical assistance on a variety of software applications to all end users, tackling issues related to Windows 10/11 OS, Microsoft Office, operating systems, and internal company application accessibility. • Facilitate the setup of printers, copier/scanners, and internet routers, ensuring users are appropriately connected. • Be actively involved in the installation of operating systems and standard desktop applications as per requirements. • Respond to AV needs in huddle spaces and conference rooms promptly and efficiently. • Equip company training meetings with necessary hardware and software setups. • Ensure regular, timely, and predictable attendance to provide consistent support. • Perform other duties and responsibilities as assigned, demonstrating flexibility and dedication. • Leverage skills in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments to enhance work output and efficiency. Requirements EDUCATION/EXPERIENCE REQUIREMENTS + Associates degree or technology-related certificate + Two years of technology-related experience + A+ certification is highly preferred + Windows 10/11 certifications are highly preferred + Network + certification is highly preferred KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS + Solid understanding of TCP/IP, networking technologies, Windows 10/11 operating systems, and printing technologies. + Possess excellent communication skills with the ability to communicate effectively to all levels of employees. + Ability to understand and speak English clearly. + Ability to install operating systems and replace hardware components. + Ability to effectively diagnose hardware problems and resolve issues quickly. + Ability to multi-task with multiple demanding issues. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .