Job ID: LL806820220 Location: Quintana, TX Category: Information Technology Employment Type: Contract Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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Help Desk and Desktop Support Analyst | $34-$39/hr | Monday-Friday 8:00am-5:00pm|Temp to Contract What Matters MostCompetitive Pay of $34/Hr-$39/HrSchedule: | Monday-Friday 8:00am-5:00pmLocation: Quintana, TX 77541 ( ONSITE )Temp to Contract Weekly Pay with direct deposit or pay cardWhen you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program Job Description The Help Desk and Desktop Support Analyst is responsible for Provide timely and professional resolution of user requests for help and other services, provide technical support for end users and prepare hardware for new employees and contractors. Assist in the creation and upkeep of IT documentation and procedures and other knowledge repositories. Contribute to the development of policies pertaining to the help desk and desktop support. This is a hands-on position that involves working in a team-oriented and client-centered environment. Responsibilities: Utilize in house Help Desk solution to record, update and document requests using the IT service desk system and to ensure that user requests are handled promptly and that users are satisfied with resolutionsWork across multiple locations to support a wide range of usersWork with others on the Help Desk & Desktop Support team to provide backup when gaps in coverage occur, including traveling to the terminal if neededProvide end-user support in-person or remotely by phone, email or remote support tools assist to resolve software and hardware based technical issues on desktops, laptops, handheld devices, printers etc.Maintain expectations of support requestors around ETA, any impacts repairs may have and follow up to ensure issue resolution.Other duties assigned. Qualifications and Requirements: Computer Service (3+ years)Customer Support (3 + years)Enterprise Support Experience (3+ years)Help Desk Systems Administration (3+ years)Minimum 2-year degree (preferably in Computer Science) or alternately 2 years experienceMust have or be able to acquire a Transportation Worker Identification Card (TWICLift up to 50 pounds Benefits and Perks: $34/HR-$39/HREligible to enroll in our benefits program including Medical, Dental & Vision insurance, Disability, Critical Illness, Life, Accident and Behavioral Health.  Including a 401k program and various bonus programs.Your New Organization:This organization is a liquefied natural gas export facility in Freeport, Texas. It's known for being one of the first LNG export terminals in the United States and for using electric motors instead of natural gas turbines.Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employmentIn the spirit of pay transparency, we want to share the base salary range for this position is  $34/HR-$39/HR not including benefits. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth  #TRN450IN Apply now View All Jobs Similar JobsProject Manager- IT Houston, TX Project Manager- IT| $38.34/hr. |Monday-Friday| 1st Shift| Onsite What Matters Most - Competitive Pay of $38.34/hr. - Schedule: Monday-Friday8 am-5 pm - Location: Houston, TX 77002 (Downtown) - Temporary9-month opportunity with career growth and stability - Weekly Pay with direct deposit or pay... 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