Help Desk Manager 2
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com Job Responsibilities:
The selected candidate will be actively involved with the design, support, and long-term future of Judiciary Statewide projects and initiatives such as the following:
Answer helpdesk calls and provide Tier I and II support, including basic system malfunctions up to and including full system replacements Collect and analyze data to identify potential security violations, including ensuring compliance with technology/data security policies and procedures Configure and deploy client workstations and associated operating systems and applications software Configure and support wireless/mobile devices, for example, smartphones, tablets, and data terminals, including all iOS and Android Mobile Devices Receive and inventory new equipment and prepare used equipment for surplus disposal Apply and grant permissions on approved system access requests Effective written and verbal communication skills Other related duties as requiredExperience required: 4-10 Years
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