Join the dynamic team at Viking Coca-Cola as a Full-Time Help Desk Specialist and unleash your potential in a thrilling onsite role in Saint Cloud, MN! If you thrive in a fast-paced environment where you can showcase your problem-solving skills and dedication to customer-centric excellence, this is the position for you. With a competitive pay range of $18.00 - $20.00 per hour, you'll be rewarded for your hard work and commitment to high performance. Your contributions will directly impact our customers' experiences, making every day an exciting new challenge. Embrace the vibrant company culture that promotes fun, professionalism, and forward-thinking strategies, all while working alongside talented colleagues who share your passion for excellence. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, Snack/Drink Room, and Employee Discounts. Seize the opportunity to elevate your career in a supportive and energetic environment where YOU can make a difference! Let us introduce ourselves Viking Coca-Cola is a privately held company owned by the Faber Family. Viking Coca-Cola remains a dedicated family-run establishment that includes the Faber family and extends beyond to all members of the team including delivery drivers, sales personnel, executive management, and our partners. Are you excited about this Help Desk Specialist job? As a Full-Time Help Desk Specialist at Viking Coca-Cola, you will play a pivotal role in ensuring our operations run smoothly by acting as the software support backbone for the entire company. In this exciting position, you'll provide technical assistance to all staff members, responding promptly to user requests and expertly determining the nature and extent of support needed. You will also assist in hardware and software upgrades, ensuring our technology remains cutting-edge. Your problem-solving prowess will come into play as you investigate error messages, identify potential issues, and determine practical resolutions. Every day offers new challenges and opportunities to impact our high-performance culture positively. Get ready to tackle a variety of tasks as assigned, all while being the go-to tech hero within the vibrant Viking Coca-Cola team! What we're looking for in a Help Desk Specialist To excel as a Full-Time Help Desk Specialist at Viking Coca-Cola, you'll need a solid foundation in general software and PC hardware experience, allowing you to troubleshoot issues effectively and provide outstanding support. Proficiency in Microsoft Office is crucial, as it will enable you to assist staff with their day-to-day tasks efficiently. A High School education or equivalent is required, but what truly makes a standout candidate is a passion for learning and a customer-centric mindset. Strong communication skills are essential, allowing you to convey technical information in an understandable manner to your colleagues. Problem-solving abilities will be your greatest asset as you navigate through challenges and deliver effective resolutions. Embrace the excitement of being the linchpin of our technology support and make a real impact in a fun, energetic environment! Knowledge and skills required for the position are: + General software and PC hardware experience + Microsoft Office experience + High School Education or equivalent required Get started with our team! If you think this job is a fit for what you are looking for, great! We're excited to meet you!