NSWC Corona, CA, USA
3 days ago
Help Desk Specialist
Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - 1999 4th St, Norco, Ca 92860) Clearance: Secret Certifications: CompTIA Security + CE (* must adhere to 8570.01M CWF Requirements - IAT Level II) Requirements: + a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR + a bachelor's degree in a relevant field, OR + a master's degree in a relevant field. Roles and Responsibilities: + Experience with Incident management, Problem management, Knowledge management. + Ability to follow established protocols and procedures and apply industry best practices. + Communicate clearly, both orally and in writing, in English. + Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations. + Coordinate with the appropriate management levels, as required by applicable policies or procedures. + Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking. + Experience providing scheduled and ad-hoc technical presentations to various audiences. + Experience in conducting training for IT applications.
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